What are the responsibilities and job description for the Service of Process Specialist *Remote if not within distance of an office position at CSC?
Document Processor- Service of Process
Monday-Friday 9am-6pm
Tallassee, FL/Austin, TX (hybrid schedule)
OR if not within distance of an office the role can be Remote in U.S.
*Remote schedule subject to change based off business needs*
We’re hiring Service of Process Specialists (Document Processors) for our Litigation Management Services Team. You’ll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Service of Process Specialists are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.
We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®
Some of the things you’ll be doing:
- Reviewing and processing legal documents
- Completing data entry of customer information
- Fulfilling customer orders with various jurisdictions
- Sending accurate results to customers in a timely manner
- Problem solving issues related to customers and documentation
- Provide excellent customer service to internal and external customers
- Electronic filing and retrieval of document
What technical skills, experience, and qualifications do you need?
- Ability to work in a fast-paced environment
- Attention to detail
- Strong comprehension and critical thinking skills
- Superb organizational and time management skills
- Ability to navigate quickly across multiple systems
- Strong Computer skills
- Effective written and verbal communication skills
Preferred Qualifications:
- Transactional or administrative experience (reviewing and evaluating documents)
- Business to Business Customer Service Experience
- Legal Compliance experience
- Proficiency with Microsoft Office
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