What are the responsibilities and job description for the Intake Document Processor position at CSC?
Intake Document Processor
Onsite Wilmington, DE
Monday-Friday 9am-6pm
We’re hiring an Intake Document Processor for our Litigation Management Services Team. You’ll work directly with Customer Service Representatives and vendors across the country. Particular services of this team include prepping and indexing legal documents. Our Intake Document Processors are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.
We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.
Some of the things you’ll be doing:
- Reviewing and preparing legal documents
- Completing data entry of customer information
- Taking documents and scanning them into the internal database
- Problem-solving issues related to customers and documentation
- Providing excellent customer service to internal and external customers
- Electronic filing and retrieval of documents
What technical skills, experience, and qualifications do you need?
- Ability to work in a fast-paced environment
- Attention to detail
- Strong comprehension and critical thinking skills
- Superb organizational and time management skills
- Ability to navigate quickly across multiple systems
- Strong computer skills
- Effective written and verbal communication skills
- Ability to lift up to 25 lbs unassisted
Preferred Qualifications:
- Transactional or administrative experience (reviewing and evaluating documents)
- Business-to-business customer service experience
- Legal compliance experience
- Proficiency with Microsoft Office
Candidates for this position must be eligible to work without sponsorship.
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