What are the responsibilities and job description for the Sales Rep position at CSAT Solutions LP?
The Sales Rep works with clients in identifying their needs in order to promote and sell appropriate company products and services
Role And Responsibilities
Role And Responsibilities
- Meets monthly sales goals
- Assists in Managing and growing existing accounts through daily telephone cold calling & following up on prior calls
- Assists account managers within their territories
- Develops and maintains effective professional relationships with clients.
- Assists, Educates and upsells clients company products and services, as well as occasional visits as needed.
- Identifies revenue opportunities through communications, programs and other activities as needed
- Builds up detailed knowledge about the company's products
- Tracks and communicates progress of metrics
- Performs other related duties as assigned or requested
- Provides professional, knowledgeable, courteous customer service
- Meets customer needs, offers options, resolves problems and follows up with customers
- Ensures full customer satisfaction without unnecessarily referring customers to other staff members
- May Travel
- Responsible for meeting ISO 9001 and/or other quality system requirements in their department
- Other duties as assigned
- High school diploma or equivalent required
- At least 2 years of experience in customer service and data manipulation; within a warehouse environment preferred
- Email and written messaging with intermediate Excel knowledge
- Working knowledge of warehouse management systems preferred
- Must be able to work in fast-paced team environment with general supervision
- Proficient English abilities required
- Ability to follow documented procedures, standards and policies
- Familiarity with continuous improvement methods preferred
- Excellent time-management skills