What are the responsibilities and job description for the Global Product Manager position at CSafe Global?
We are seeking an experienced and results-driven Global Product Manager to join our organization. The Global Product Manager will be responsible for overseeing the full product lifecycle, from strategic planning and development through launch and ongoing performance management. This individual will collaborate across departments to ensure that products meet customer needs, align with organizational objectives, and contribute to long-term business growth.
CSafe offers the most comprehensive suite of thermal shipping solutions for pharmaceutical cold chain shipping needs around the world to ensure patients receive the medicines and treatments they need. In addition to key acquisitions, CSafe has operations in more than 70 locations worldwide to ensure product availability and continue to fulfil our founders’ mission to provide patients around the world with access to viable, life-enhancing pharmaceuticals. With a “client-first” focus, deep industry expertise and commitment to innovation, CSafe continues to deliver industry-leading products provides an end-to-end portfolio including active and passive bulk air cargo, parcel, cell and gene and specialty last-mile use cases. Our team operates with curiosity, humility, accountability, and entrepreneurial spirit to deliver on our vision and mission.
Come join our growing industry and build your career with us!
Key Responsibilities
- Define the product vision, strategy, and roadmap in alignment with corporate objectives.
- Conduct market analysis, competitive research, and customer needs assessments to inform product strategy.
- Translate business requirements into clear product specifications and actionable deliverables.
- Partner with engineering, operations, and other stakeholders to deliver high-quality solutions on schedule and within budget.
- Lead product launch initiatives, ensuring alignment with marketing, sales, and customer support.
- Conduct ongoing product training and generate training documents for internal and external users.
- Monitor product performance through established KPIs and recommend enhancements to maximize value.
- Prepare and deliver product updates, business cases, and progress reports to senior leadership.
- Ensure compliance with applicable industry standards, regulatory requirements, and internal policies.
- Establish and manage relationships with customers
- Provide support in product management tasks (ie. product lifecycle management)
Qualifications
- Bachelor’s degree in Business, Marketing, Engineering or a related field; MBA preferred.
- 5 years’ work experience as a Product Manager or similar role in the B2B environment
- Demonstrated success managing products through their full lifecycle, from ideation to commercialization.
- Strong business acumen with the ability to balance strategic thinking and operational execution.
- Excellent communication, presentation, and stakeholder management skills.
- Proven analytical skills with experience using data to drive decision-making.
- Familiarity with project management and product development methodologies
- Self-starter who will drive ownership and results with minimal supervision
- Comfortable and experienced working within a dynamic and fast paced environment
Our Benefits Include:
- Paid Time OFF (PTO) starting at 25 days & Paid Holidays
- Medical, Dental and Vision Insurance
- 401k with Employer Match
- Group Life & Disability
- Health Spending Account Options
- Identity Protection
- Employee Assistance Program
- Travel Assistance Program
- Financial Wellness Program
- Tuition Reimbursement
- Parental Leave
- Referral Program
- Gym Membership Reimbursement
- Hybrid Work Options
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.