What are the responsibilities and job description for the Director of Sales and Account Management position at CS Recruiting?
Director of Sales and Account Management
Job Type: Full-time; Onsite
Responsibilities
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Job Type: Full-time; Onsite
Responsibilities
- Drive growth through expanded service adoption and deeper multi-level engagement within key accounts.
- Exceed annual sales and margin goals at both personal and team levels.
- Lead and develop a high-performing sales team focused on strategic account expansion and solution conversion.
- Ensure successful onboarding, growth, and retention of new services within existing accounts.
- Collaborate with Marketing to refine outreach strategy, messaging, and collateral to support key account growth.
- Represent the company at industry events, conferences, and business development forums.
- Communicate our client’s value proposition clearly and consistently to internal and external stakeholders.
- Maintain accurate sales activity documentation in the company’s CRM system.
- Lead, coach, and mentor direct reports to achieve performance goals and professional growth.
- Identify skill gaps and implement development plans to improve team effectiveness.
- Review and analyze performance metrics, implementing action plans as needed.
- Ensure regular communication of company strategy, team goals, and performance metrics.
- Partner with cross-functional leaders to align strategic and resource planning with customer and business needs.
- Use data and analytics to identify service gaps and implement improvements that enhance customer satisfaction and financial performance.
- Champion the adoption of tools and technologies that support sales effectiveness and customer success.
- Develop annual budgets that support aggressive yet achievable growth targets across key segments.
- Perform other duties as assigned.
- Bachelor’s degree in Business Administration, Sales, Marketing, Supply Chain, or a related field required; a graduate degree is a plus.
- 10 years of experience in Transportation, Logistics, or Supply Chain Management preferred.
- 8 years of experience developing and closing complex key account relationships, with a proven record of success.
- 5 years of direct people management experience preferred.
- Experience in operational environments is a plus.
- Demonstrated success in meeting and exceeding sales goals.
- Strong ability to build strategic relationships and secure new business.
- Outstanding communication, presentation, and interpersonal skills.
- High emotional intelligence with the ability to manage conflict and influence stakeholders.
- Strong multitasking, prioritization, and time management skills.
- Creative, strategic thinker with a growth mindset.
- Adept at negotiating and collaborating across internal and external teams.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platforms.
- Willingness to travel up to 50% of each month.
- Fluent in English (bilingual proficiency is a plus).
Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Air Export, Air Import, Global Export Shipment, Air Freight, Air Cargo, International, Customs, CTPAT, TSA, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, LTL, Less Than Load, Less Than Truckload, Partial Load, Partial Shipment, Parcel, Small Parcel, Ocean Export, Ocean Import, Global Export Shipment, Ocean Freight, Ocean Containers, International, Customs, CTPAT, Customer service, client relationships, customer relationships, client growth, maintain clients, account maintenance, build relationships, grow clientele, grow business, RFP, RFQ, generate sales, freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery, Manager, Management, Supervisor, Team Lead, Team Management, Middle Management, Director, Regional Director, Senior Director, Leadership, Leader
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Salary : $110,000 - $125,000
