What are the responsibilities and job description for the Spa Receptionist position at Crystal SPA?
Crystal Spa Hiring SPA Receptionist ($15-$20/hour | 1 Year Experience)
Location: Herndon, VA
Pay Range: $15- $20/hour (Based on experience and qualifications)
Job Type: Full-time / Part-time (Must be available on weekends)
About Us:
Crystal Spa is a premium spa that blends Eastern and Western natural therapies to provide an exceptional customer experience and warm, caring services. If you are passionate about the wellness industry, have at least 1 year of experience as a spa receptionist, and are looking to grow with a reputable and expanding brand, we welcome you to join us!
Key Responsibilities:
- Guest Reception: Greet and welcome guests warmly, providing professional consultation and guidance.
- Phone & Appointment Management: Answer phone calls, schedule appointments, and respond to customer inquiries.
- Payment & Billing: Accurately process payments and maintain accurate financial records.
- Customer Experience Maintenance: Ensure the front desk and relaxation areas are clean and well-organized.
- Service & Product Recommendation: Understand and promote spa treatments and products to customers.
Qualifications & Requirements:
- Minimum of 1 year of experience in a spa or beauty industry front desk role, familiar with booking systems and front desk operations.
- Strong customer service skills, enjoys engaging with people and providing warm and personalized service.
- Proficient in computer use and POS systems, able to efficiently handle appointments, billing, and data entry.
- Excellent time management and multitasking skills, capable of managing multiple customer appointments.
- Professional appearance and communication skills, representing the Crystal Spa brand image.
- Must be available on weekends and holidays (mandatory).
What We Offer:
- Competitive Pay: $15 - $20/hour, adjusted based on experience and performance.
- Exclusive Employee Discounts: Enjoy discounts on spa services and skincare products.
- Career Growth Opportunities: High-performing employees can be promoted to Front Desk Supervisor or Assistant Manager.
- Positive and Supportive Work Environment: Work with a team of professionals passionate about wellness and self-care.
- Training & Development: Enhance your service skills and management capabilities.
How to Apply?
Apply directly on really, or send your resume a brief self-introduction to crystalspaherndon@gmail.com.
Application Deadline: Apply ASAP – Limited positions available!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15 - $20