What are the responsibilities and job description for the Regional Operations Manager position at Crystal River Spas LLC?
Description:Job Title: Regional Operations Manager Company: Rocky Mountain Hot Tub HoldingsLocation: Colorado Total Compensation Range: $150k - $190k DOE Target Long-Term Incentive: After 5 years, $250-350k DOEJob Summary: Rocky Mountain Hot Tub Holdings is seeking a highly organized and experienced Regional Operations Manager who can blend broad, strategic oversight with day-to-day, tactical focus. This role will oversee operations and financial performance of our Colorado locations, ensuring exceptional service and profitability across locations. The ideal candidate will demonstrate a coaching mindset, excellent problem-solving abilities, and the ability to think big-picture and drive growth while delivering target margins. Perks and Benefits:At RMHTH we take care of our team like they are family. Here's what you can expect when you join us:Competitive compensation packageComprehensive training to ensure you reach your full potentialBenefits package including 401(k) with up to 4% match, health insurance, paid time off, and HSA contributions with eligible medical plansGym or Wellness reimbursementOpportunities for growth within our dynamic and ambitious teamEssential job functions:ManagementDirectly manage and provide leadership guidance to the CO General ManagersDevelop and implement departmental goals, strategies, and standard operating procedures (SOPs) to improve efficiency and productivityProvide guidance, coaching, and performance feedback to General Managers while holding them accountableFoster a positive work environment that encourages teamwork, collaboration, and continuous improvementResponsible for progressive discipline documentation and conversationsResponsible for hiring/firing with HR support Process ImprovementContinuously evaluate operational processes and identify areas for improvementImplement strategies and initiatives to streamline operations, grow revenue, reduce costs, and enhance customer satisfactionMonitor key performance indicators (KPIs) and generate reports to assess departmental performance and identify opportunities for optimizationOtherMotivated to become a hot tub expert Maintain vendor and community relationshipsOther duties as needed/assignedAbility to relocate or commute to the locations under your purview (initially Routt, Garfield and Pitkin counties) as neededQualifications:Proven experience in operations management, preferably in a customer service-oriented industryA minimum of 3 years of management experience is requiredA bachelor's degree is preferred but not requiredDemonstrable success in achieving operational targetsAbility to relocate or commute to the locations under your purview as neededSkills and abilitiesStrong leadership and team management and the ability to motivate staffExcellent verbal and written communication skills, and the ability to communicate effectively across all stakeholders, from bottom to topExcellent analytical and problem-solving abilitiesStrong time management and organizational skills The ability to analyze situations and make sound decisions under pressure A strategic mindset to drive growth and the ability to hold GM’s accountable to execute planTech savvy; ability to learn relevant business softwareExperience in managing budgets and expenses Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Requirements:
Salary : $150,000 - $190,000