Seasonal Operations Manager

Position Overview

The Seasonal Operations Manager (SOM) oversees the daily operations of Crystal Park's recreational facilities during the summer season. This role ensures a safe, enjoyable, and well-maintained environment for members and guests by managing staff, scheduling, enforcing safety protocols, and coordinating maintenance. The SOM will work on-site, with a minimum of 30-40 hours per week at the lake during operational hours, including weekends and holidays.

Key Responsibilities

Staffing & Supervision

• Hire, train, and supervise lifeguards, gate attendants, and seasonal staff.
• Create and manage staff schedules to ensure adequate coverage.
• Conduct staff evaluations (formal at least once per season; informal monthly check-ins).
• Lead weekly in-service training, emphasizing safety, preparedness, and emergency response.

Operations Management

• Oversee daily opening and closing of the beach and facilities.
• Ensure that at least one responsible adult (18 ) is on-site during all operating hours.
• Manage gate operations, including membership verification, guest passes, fishing keys and cash handling.
• Manage and maintain documentation logs which include but are not limited to: staff training logs, member/guest sign in logs, member/guest waiver logs, fishing/court key logs and pavilion/table rentals.
• Monitor and ensure compliance with Crystal Park's handbook and Standard Operating Procedures (SOPs).
• Submit weekly recap/reports to the Executive Committee (staffing, hours, safety, maintenance, and requests).

Safety & Member Experience

• Provide for the safety of all guests by addressing hazards promptly.
• Coordinate swim testing and qualification processes for members and guests.
• Support special events in partnership with the Beach Committee.
• Promote a welcoming and family-friendly environment.

Facility & Maintenance Coordination

• Assist with preseason setup and postseason closing tasks.
• Coordinate with grounds and facilities committees to maintain the beach, pavilion, boats, and recreational areas.
• Monitor equipment, supplies, and facility conditions, reporting issues to the Board or committees as needed.
• General daily facility maintenance.

Qualifications

• Experience in staff supervision and facility operations required.
• Strong organizational, leadership, and communication skills.
• Knowledge of water safety practices and lifeguard management.
• Past/current lifeguard or water safety certification preferred or certification obtained prior to the season starting.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ohio boater safety course
• First Aid certification
• Emergency response

Compensation

• Hourly Position
• Minimum starting hourly wage $20/ hour –Pay rate based on qualifications and determined annually by the Board of Directors.
• 30-40 hours/week during peak season. Additional hours are possible.

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 30 – 40 per week

Work Location: In person

Salary : $40,000 - $80,000