What are the responsibilities and job description for the Senior Product Manager - Exchange (Growth & UX) | Singapore, SG | Hybrid position at Crypto.com?
Senior Product Manager - Exchange (Growth & UX)
Crypto.com Singapore
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Posted 3 days ago Hybrid Job Permanent Competitive
Our Product Management team drives product initiatives from inception, roadmap prioritisation through to execution, makes impacts and launches products / features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.
About the role : We are looking for a Senior Product Manager to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry-changing platform that helps change the way we deal with money. You will be able to drive impact and launch products / features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.
Job Responsibilities :
- Lead, plan, execute and maintain the Exchange's Experience roadmap, focusing on :
- A. World-Class Leading User Experience :
- Build, iterate and optimize best-in-class trading onboarding workflows
- Be multi-channel capable - synergising mobile app and website experiences
- Establish a seamless onboarding and KYC experience, taking ownership of the Exchange retail, VIP and Institutional onboarding flow - unifying the experience where appropriate
- Build bridges to our other Crypto.com products to drive an effective connected experience across our product suite
- B. Data-Driven Decision Making :
- Setup event tracking to enable funnel analytics and CRM capabilities
- Create dashboard views to provide analytical insight on product performance
- C. Grow the Exchange :
- Strategise with Growth and CRM team to devise targeted retail campaigns for product success and improve conversion
- Feature and Product Definition :
- Define features and product outcomes by leading and actively documenting detailed product specifications and requirements (acceptance criteria)
- Weigh necessary trade-offs for optimal outcomes
- Collaboration with Feature Teams :
- Join forces with delivery management to optimise resource throughput
- Work closely with lead engineers to develop technical solutions
- Share guidance with QA engineers to ensure comprehensive test plans
- Own the Product :
- Co-manage the roadmap backlog, owning the product area you build with the team
- Own and ship products / features in a timely manner
- Dogfood your product / feature and find ways to improve on it
- Engagement with Business and Sales Teams :
- Facilitate user studies through client meetings and interviews for product feedback
- Iterate on feedback to ensure user needs are captured and prioritized appropriately
- Collaborate with Marketing, Growth and CRM teams to drive successful product adoption
- Market Awareness :
- Stay close to market and industry trends
- Cross-Functional Representation :
- Represent the domain in communications with cross-functional teams
Job Requirements :
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