What are the responsibilities and job description for the Global Head/Director of Account and Liquidity Management position at Crypto.com?
The institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. If you're in our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers and sales managers and be part of scaling up our expanding infrastructure.
A leading global digital asset platform is seeking a Global Head / Director of Account & Liquidity Management to own and scale the company's liquidity ecosystem. This is a senior leadership role responsible for onboarding and managing relationships with institutional liquidity providers, market makers, and strategic partners across all major regions (APAC, EMEA, Americas).
You will drive commercial growth by deepening existing partnerships, expanding the liquidity provider network, and ensuring best-in-class execution quality on the platform. This role sits at the intersection of business development, trading infrastructure, and institutional relationship management — requiring both strategic vision and hands-on execution.
• Define and execute a global liquidity acquisition and retention strategy aligned with the company's growth objectives and product roadmap.
• Set and deliver against quarterly and annual revenue, volume, and spread targets tied to liquidity provider activity.
• Build and lead a high-performing account management team across multiple regions; establish KPIs, workflows, and a culture of accountability.
Liquidity Provider & Market Maker Management
● Own the end-to-end lifecycle of liquidity provider relationships — from prospecting and onboarding through to ongoing optimization and expansion.
● Negotiate commercial terms, fee structures, and SLAs with Tier-1 and Tier-2 market makers, OTC desks, and algorithmic trading firms.
● Monitor and analyze liquidity quality metrics (spread, depth, fill rates) and work with providers to continuously improve execution performance.
Cross-Functional Collaboration
● Partner closely with Trading, Product, Engineering, Compliance, and Legal teams to ensure seamless onboarding, API integration, and regulatory alignment.
● Serve as the internal voice of the liquidity provider — advocating for platform improvements, new trading pairs, and infrastructure upgrades that attract and retain top-tier flow.
● Collaborate with the Institutional Sales and OTC teams to deliver a unified client experience for high-value counterparties.
Market Intelligence & Industry Engagement
● Maintain deep expertise in global market microstructure, regulatory developments, and competitive dynamics across centralized and decentralized venues.
● Represent the company at industry conferences, institutional roundtables, and partner events to strengthen brand positioning and expand the partner pipeline.
● Partner closely with Trading, Product, Engineering, Compliance, and Legal teams to ensure seamless onboarding, API integration, and regulatory alignment.
● Serve as the internal voice of the liquidity provider — advocating for platform improvements, new trading pairs, and infrastructure upgrades that attract and retain top-tier flow.
● Collaborate with the Institutional Sales and OTC teams to deliver a unified client experience for high-value counterparties.
Market Intelligence & Industry Engagement
● Maintain deep expertise in global market microstructure, regulatory developments, and competitive dynamics across centralized and decentralized venues.
● Represent the company at industry conferences, institutional roundtables, and partner events to strengthen brand positioning and expand the partner pipeline.
● Demonstrable track record of onboarding and managing relationships with institutional liquidity providers, market makers, or prime brokerage clients.
● Deep understanding of order book dynamics, market microstructure, FIX/API connectivity, and exchange infrastructure.
● Strong existing network across institutional trading firms, market makers, OTC desks, and/or traditional finance counterparties.
● Proven ability to negotiate complex commercial agreements and manage multi-stakeholder relationships at C-suite level.
● Exceptional analytical skills — comfortable working with trading data, liquidity metrics, and P&L attribution.
● Experience operating across multiple jurisdictions (APAC, EMEA, Americas) with sensitivity to regional regulatory environments.
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Medical insurance package with extended coverage to dependents
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.