What are the responsibilities and job description for the Field Technician position at Cryogenic Industrial Solutions?
NITROcrete, a Cryogenic Industrial Solutions company, is looking for a Field Operations Technician to join our team in the Austin, TX area to support customer sites throughout the South Central region. NITROcrete provides innovative concrete temperature control technology to the ready-mix concrete industry. The Field Operations Technician is responsible for the safe and timely installation, maintenance, service, and calibration of NITROcrete Systems and/or Industrial Gas Systems across the South Central region and the US. Technicians ensure the proper function of systems while maintaining excellent communication with HQ, regional management, and customers.
ESSENTIAL DUTIES & RESPONSIBILITIES
An employee must be able to perform the essential duties and responsibilities with or without reasonable accommodations. Other duties may be assigned.
- Perform and supervise the installation and service of NITROcrete and/or Industrial Gas systems at customer locations
- Accommodate and work with customer’s site configuration as part of installation
- Weld and/or braze cryogenic piping and systems as needed
- Resolve issues and problem-solve during installation and maintenance of NITROcrete and/or Industrial Gas systems
- Observe, test and verify the installation meets specifications
- Assist in calibrating and commissioning new systems
- Understand and follow project scopes and timelines
- Conduct job safety analysis prior to installation and ensure safe work procedures are followed throughout each project
- Provide customer support after installation to troubleshoot, service and maintain the system
- Support and supervise contractors as they install or perform work on NITROcrete and/or Industrial Gas systems
- Read, understand and follow equipment installation instructions and wiring schematics
- Create, update and manage service tickets
- Locally source materials and supplies, such as tools. Equipment, or replacement prats when required
- Adherence to all company policies including professionalism and safe work practices
- Perform duties outdoor in extreme weather conditions, particularly extreme heat
SUPERVISORY RESPONSIBILITIES
May indirectly supervise less experienced technicians or contractors.
MINIMUM QUALIFICATIONS
Education & Experience
High school diploma or general education degree (GED) and 3-5 years’ experience in ready-mix production/maintenance, construction, industrial gas/ cryogenics or related field.
Core Competencies
- Clean Safety record
- Must be willing to travel as needed (up to 75%). This entails travel across the US via company vehicle and airline.
- Mechanical, plumbing and/or electrical experience preferred
- TIG welding and copper brazing experience preferred
- Must be willing to travel irregular hours when required
- TIG welding and copper brazing experience preferred
- Ability to guide, direct and lead others
- Excellent problem-solving skills
- Ability to work in small teams, and independently and efficiently with little supervision
- Basic computer knowledge required (email (Gmail), Microsoft office, etc)
- Valid passport highly preferred or ability to obtain on within 3 months of hire
Language
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate volume.
Reasoning
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
Ability to use a laptop, MS Office Software, and Internet Software
Education
High school or equivalent (Preferred)
Work Location
On the road