What are the responsibilities and job description for the Aesthetic and Wellness Associate position at Cryo-X?
Overview
Cryo-X is a premier wellness facility in Grapevine offering cutting-edge wellness services like cryotherapy, red light therapy, hyperbaric & more. In July, we expanded to aesthetic treatments. We are seeking a dedicated, client-focused Front Desk & Wellness Associate to join our growing team. As the first point of contact, you'll set the tone for each client’s visit, helping ensure a seamless, elevated experience across both wellness and aesthetics.
Responsibilities
- Greet clients warmly and guide them through their scheduled treatments
- Manage front desk operations: scheduling, check-in/out, account cleanup
- Educate clients on services, memberships, and packages
- Assist with coordinating flow between services and client sessions
- Keep equipment clean and ready between sessions (wipe-downs, resets, etc.)
- Promote Cryo-X offerings and help clients select services that match their goals
- Handle incoming calls and text inquiries using professional phone etiquette
- Process sales and track client purchases and commission opportunities
Experience
- Previous experience in a front desk, wellness, spa, or salon setting is preferred
- Bonus if you're pursuing or interested in aesthetics or holistic wellness
- Strong organizational and multitasking skills are a must
- Positive attitude, polished presence, and strong communication skills
- Comfortable with basic tech/software systems for booking and point-of-sale
Pay & Perks
- $12/hour starting base pay
- 5% commission on all memberships, packages, and products sold
- Team challenges with bonus compensation opportunities
- Unlimited free wellness services (Cryo, red light, sauna, etc.) & 40% off aesthetics (facials and injectables)
- 25% off wellness services for family members
Schedule
- Part-time (15–25 hours/week)
- Weekday availability required (Mon–Fri 10am–7pm). Typical shifts are: 9:30am to 3pm, and/or 3pm-7pm.
- Occasional Saturdays (9am–3pm)
Join Cryo-X and help deliver results-driven self-care to a community that values feeling and looking their best. If you’re excited by aesthetics, wellness, and customer experience, we want to hear from you!
Job Type: Part-time
Pay: $12.00 - $20.00 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $20