What are the responsibilities and job description for the Onboarding Program Manager position at Crusoe?
Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.About the Role:As the Onboarding Program Manager, you’ll help architect and operate a best-in-class global employee onboarding experience. This role is ideal for someone who thrives in ambiguity, moves quickly, and brings both precision and creativity to the table. You'll design experiences that reflect who we are today and evolve to meet the needs of tomorrow. In this role, you’ll balance strategy with execution; you’ll help design frameworks, manage logistics, curate content, and facilitate in person onboarding experiences. You’ll partner with leaders, key stakeholders, and subject matter experts to create new programs for specific teams, ensuring a consistent and inspiring experience for new hires joining Crusoe each week.What You'll Be Working On:Redesign the end-to-end onboarding experience, aligning it with Crusoe’s culture, growth, and strategic priorities.Curate an engaging new-hire journey that helps employees understand Crusoe’s mission, business model, and customer impact.Build new modular onboarding programs that adapt to our growing company, expanding footprint, and evolving business needs. Create brand-new, team specific functional onboarding programs to support unique needs of rapidly growing teams.Facilitate onboarding sessions and new hire welcome experiences regularly to ensure consistency and connection.Identify, train, and enable a cohort of top facilitators to deliver inspiring, high-quality day one orientation experiences.Create guides and templates to enable managers to best prepare for welcoming new hires into Crusoe.Collaborate across People, IT, Workplace, Design, and business leaders to deliver a seamless experience for every new hire.Build feedback loops and metrics to track onboarding effectiveness and accelerate new-hire productivity.Manage logistics, communications, and systems that make onboarding efficient, high-touch, and memorable.Support continuous improvement—testing, learning, and evolving as the company grows.What You'll Bring to the Team:Equal parts strategic thinker and hands-on executor; you design great experiences and make them happen.Strong project manager who thrives in dynamic, fast-growth environments with multiple moving parts.Skilled at building relationships and collaborating across teams and geographies.Passionate about creating experiences that help people feel connected, informed, and ready to make an impact.Strong communication skills, executive presence, and ability to influence cross-functionally.Strong judgment and instincts, paired with curiosity and a willingness to evolve based on feedback and learning.Assertive and credible, with the ability to lead through influence and build trust across functions and levels—especially in environments without direct authority.Experience navigating highly matrixed organizations with multiple stakeholders and competing priorities.Experience with tools like Confluence, WorkRamp, Lattice, or other learning and knowledge platforms.Background in employee storytelling, first-year engagement, or manager onboarding is a plus.Ability and enthusiasm to travel to onboarding locationsBenefits:Industry competitive payRestricted Stock Units in a fast growing, well-funded technology companyHealth insurance package options that include HDHP and PPO, vision, and dental for you and your dependentsEmployer contributions to HSA accountsPaid Parental LeavePaid life insurance, short-term and long-term disabilityTeladoc401(k) with a 100% match up to 4% of salaryGenerous paid time off and holiday scheduleCell phone reimbursementTuition reimbursementSubscription to the Calm appMetLife LegalCompany paid commuter benefit; $300/monthCompensation RangeCompensation will be paid in the range of up to $110,00 -$200,000 Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.