Director of Clinical Operations (RN)

Director of Clinical Operations (RN) 

POSITION SUMMARY:  

The Director of Clinical Operations provides operational leadership for clinical and business functions within the organization’s clinics.  This position is responsible for ensuring high-quality, patient centered care through oversight of clinical processes, regulatory compliance, business functions, and performance improvement initiatives. The Director of Clinical Operations oversees a team of Managers who are responsible for the direct supervision and day to day management of clinical support staff.  This position collaborates closely with medical leadership, administrative teams and other ancillary departments to optimize patient flow, enhance the patient experience and maintain operational excellence across clinical units.  The Director of Clinical Operations reports to the Chief Operating Officer.     

EDUCATION/EXPERIENCE/TRAINING: 

Education: 

• Bachelor’s Degree in Nursing, Healthcare Administration or related field required
• Advanced business or healthcare degree preferred
• Current Illinois Registered Professional Nursing license
• Current CPR certification through the American Heart Association

Experience:

• Three - five years of progressive leadership in outpatient primary care or ambulatory clinical operations is strongly preferred
• Previous work experience in ambulatory care, hospital, or public health required
• Strong adult-health, medical/surgical, pediatric, immediate care and/or women’s health experience required  
• Experience utilizing an electronic medical record required

Crusader Community Health serves the Rock River Valley area with quality primary health care for all people in need.  CCH provides a comprehensive benefits package which includes: Medical, Dental, Flexible Spending/Health Savings Account, Life Insurance, Accident Coverage, Critical Illness Coverage.  Employees enjoy company paid Life Insurance, Short Term Disability and Long Term Disability, paid Holidays, Personal Days, accrued Paid Time Off hours (PTO)- 18 days in the first year, and access to CE Direct (to receive some of your continuing education credits required to maintain your licensure).  Additionally, employees may enroll in the CCH 403(b) Retirement Plan, with employer match after one year of service.

Crusader Community Health is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.