What are the responsibilities and job description for the Membership Service Representative (closer) position at Crunch Fitness?
Change Lives. Build Your Career. Join Crunch Fitness.
At Crunch Fitness, we're committed to helping our members live healthier, happier lives. As one of the fastest-growing fitness companies in the industry, we continue to expand across our 36 locations and are seeking passionate, energetic, and driven Personal Trainers to join our team.
This is more than a job—it's an opportunity to build a rewarding career, make a meaningful impact on members' lives, and grow with a company that is transforming the fitness industry.
Our Core Values
We believe our success starts with our people. Every team member is expected to embody our core values:
- Humility – A willingness to learn, grow, and improve.
- Respect – Treating members, teammates, and communities with dignity and professionalism.
- Commitment – Following through and striving for excellence in everything we do.
- Discipline – Maintaining consistency, accountability, and high standards.
- Coaching – Developing others and empowering them to succeed.
- People First – Putting members and teammates at the center of every decision.
If you're passionate about fitness, enjoy helping others achieve their goals, and thrive in a positive, high-energy environment, we'd love to hear from you.
Position Summary
As a Personal Trainer, you will be responsible for building and maintaining a client base while delivering exceptional fitness coaching and support. You will create customized training programs tailored to individual member goals and educate clients on exercise techniques, nutrition, cardiovascular fitness, resistance training, and healthy lifestyle habits.
Our team provides comprehensive training, ongoing support, and professional development opportunities to help you grow your business and maximize client retention.
Essential Responsibilities
- Conduct fitness consultations and assessments.
- Design individualized exercise programs based on member goals and abilities.
- Deliver safe, effective, and engaging personal training sessions.
- Educate members on proper exercise techniques and healthy lifestyle practices.
- Build and maintain a strong client base through relationship-building and outreach.
- Track client progress and adjust programs as needed.
- Maintain a clean, organized, and safe workout environment.
- Uphold Crunch Fitness standards and promote the "No Judgments" philosophy.
- Collaborate with club staff to create an exceptional member experience.
Qualifications
Required
- Current nationally recognized Personal Training Certification (NASM, ACE, ISSA, ACSM, NSCA, or equivalent), or the ability to obtain certification within an approved timeframe.
- Current CPR/AED Certification, or willingness to obtain prior to employment.
- Excellent communication and interpersonal skills.
- Strong passion for health, fitness, and helping others succeed.
- Ability to motivate, coach, and inspire individuals of all fitness levels.
- Availability to work a minimum of 20–35 hours per week, including at least one weekend shift.
- Ability to perform physical job duties, including demonstrating exercises and lifting up to 50 pounds.
Preferred
- Previous personal training or fitness industry experience.
- Degree or coursework in Exercise Science, Kinesiology, Health Promotion, or a related field.
- Experience with fitness consultations, sales, and client retention.
Compensation & Benefits
- Commission-based earning potential with opportunities to earn up to $48 per hour.
- Comprehensive onboarding and training program.
- Ongoing professional development and coaching.
- Career advancement opportunities within a rapidly growing organization.
- Supportive, team-oriented culture focused on success and growth.
Why Crunch Fitness?
At Crunch, we're more than a gym—we're a community dedicated to helping people achieve their goals while creating opportunities for our team members to thrive. Whether you're an experienced trainer or looking to grow your career in fitness, you'll find the tools, support, and opportunities needed to succeed.
Job Type: Part-Time / Full-Time Opportunities Available
Work Location: In Person
Website: www.primetimefitness.org
Salary : $48