What are the responsibilities and job description for the Member Service Supervisor position at Crunch Fitness Taylor?
Join a team that’s changing lives through fitness!
Crunch Fitness is one of the fastest-growing fitness companies in the industry, and we’re bringing that energy to help grow our Michigan market. As we continue to expand, we’re looking for a driven and enthusiastic Member Service Supervisor (MSS) to help lead our team and deliver an exceptional member experience. This is more than a job—it’s a career path with opportunities to grow alongside a company that’s transforming the fitness industry.
What We Value
- Humility – Willingness to learn and grow
- Respect – For members, teammates, and community
- Commitment – To excellence and follow-through
- Discipline – Staying consistent and accountable
- Coaching – Developing people and empowering success
- People – Putting our members and teams first
If you’re passionate about health, fitness, and building strong teams—and you enjoy creating a fun, motivating environment—we want to hear from you!
Job Responsibilities
- Demonstrate knowledge of club policies and procedures and ensure staff compliance.Lead, motivate, and support staff to drive teamwork and productivity.
- Generate and follow up on leads through referrals, networking, presentations, and phone calls.
- Conduct gym tours and enroll new members.
- Promote and sell memberships and Dot Fit products.
- Maintain accurate records in Crunch Fitness VFP systems.
- Perform daily walk-throughs to ensure facility cleanliness and standards are met.
Why Join Us?
At Crunch, we’re more than just a gym—we’re a movement. We’re committed to helping people reach their goals while providing career pathways for our team members. As part of our growing Michigan team, you’ll gain hands-on experience, access to training and development, and the opportunity to advance in one of the most exciting companies in fitness today.
Job Type: Full-time
Pay: From $12.48 per hour
Benefits:
- Dental insurance
- Employee discount
- Vision insurance
Experience:
- Management: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $12
