What are the responsibilities and job description for the Member Services Representative position at Crunch Fitness - Fitchburg?
Benefits:Competitive salaryFree uniformsTraining & developmentReports to:ManagerRequirements:Part-time opening, 4-14 hours a weekWeekend availabilityFluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerCommunicate special events to members and guestsMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesSell retail productsSchedule member services: tanning, etcFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening and closing dutiesMeetings:Monthly or Weekly Department Meetings Employee Training Meetings
Salary : $15 - $20