What are the responsibilities and job description for the Shift Leader position at Crumbl- Detroit?
Job Summary
Are you self-motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl, we are cultivating an experience with customers that builds and uplifts our community, while helping you develop your business-oriented managerial mindset. Crumbl offers desserts in a way that can’t be found anywhere else. With a weekly rotating menu, open-concept kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.
Do you want to be part of the fastest-growing dessert franchise in the country? We are seeking talented Shift Leads who want to grow with us!
As a Shift Leader, you will oversee daily operations during designated shifts, supervise employees, and ensure our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, delegating tasks, handling cash, training and developing the crew, and reporting issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should consistently ensure smooth and efficient workflows.
Responsibilities
- Supervise daily operations and ensure compliance with company policies and procedures.
- Manage inventory and labor to ensure profitability.
- Oversee food preparation and ensure that all products meet quality standards.
- Coordinate catering/delivery services as needed.
- Train, mentor, and motivate team members to achieve their best performance.
- Handle shift management tasks including shift schedules, delegating and assigning duties, and monitoring staff performance.
- Address customer inquiries and resolve any issues that arise during the shift.
- Maintain cleanliness and organization of the kitchen and service areas.
- Cash management.
Skills
- 1 year QSR or Retail Management Experience Required.
- Able to manage a team of 3-10 people effectively.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Excellent communication skills for effective interaction with team members and customers.
- A passion for food service and commitment to delivering high-quality customer experiences.
- Ability to lift/carry up to 50 lbs.
- Able to stand for extended periods.
- Valid driver's license
Join our team as a Shift Leader where you can showcase your leadership abilities while contributing to an engaging work environment!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
Salary : $15 - $16