What are the responsibilities and job description for the Shift Lead position at Crumbl Cookies?
Crumbl Cookies is hiring immediately for an Shift Lead(er) to join their team!
An Shift Lead is someone that provides support to the management team in any way they need.
Shift Lead Responsibilities:
· Giving instructions or orders to employees when needed.
· Ensuring that the work environment is safe, secure and healthy.
· Meeting deadlines and ensure quality.
· Ensure great customer service at all levels.
· Editing DoorDash orders.
· DoorDash customer service issues
· Mentoring & assist in the training of new employees
· Supporting management in any needed aspect
· Trained up on how to return product when necessary
· Fulfill and take catering orders, including call ahead orders
REQUIREMENTS
- Excellent communication skills.
- An eye for detail and accuracy.
- Reliable, with high integrity and a strong work ethic.
- Ability to work as part of a team.
- Professional appearance and attitude.
- Computer literacy.
- Proactive organizational skills.
- Ability to keep a positive attitude in a fast-paced environment.