Baker

Pay: Base Pay Tips

Position Requirements

Daily Operational Needs: Some responsibilities are listed below but are not limited to:

· Read and understand Crumbl recipes.

· Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make cookies.

· Decorating and displaying the finished product for customers.

· Testing ingredients and finished goods to ensure that each item meets food safety and quality controls.

· Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service

· Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift.

· Maintain excellent customer service at all levels.

Accountability:

§ Crumbl Corporate Policies are being followed.

§ Faro Holdings Policies are being followed.

§ Always maintain stores in Audit ready standards.

o Corporate Audit & Faro Holdings audits will be done monthly in each store.

§ Be aware of all updates on Crumbl App, Slack & When I work.

Essential Role Functions

Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety

• LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture".

• PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl.

• OPERATIONS: Support the manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc

• RAVING FANS SERVICE: Focused on a team creating raving fans services through genuine, welcoming, and friendly interactions with every customer that interacts with Crumbl.

• STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using various methods and frequently celebrates those who are achieving greatness. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers.

• COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well.

• TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with various platforms such as the Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem solve technology issues through key technology support contacts when needed.

• ATTENTION TO DETAIL: Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily basis.

• CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment. Responsible for ensuring the baking equipment, utensils, and environment are clean and orderly beyond company and state requirements at all times.

• FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed.

• SAFETY: Constantly training and coaching on safety first with the team. Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at all times.

Role Qualifications

Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People | Excellence

• CHARACTER: Naturally has strong personal values and displays these through actions and words.

• WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities.

• CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking.

• EXPERIENCE: Preferably has 1 year of business, leadership, management, and food or restaurant experience.

• EDUCATION: Prefer an associate degree or higher.

• COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do.

We believe In

The Golden Rule & Potential

• We treat all people well, with a positive and caring servant's attitude.

• We believe in coaching everyone to their full potential.

Character, Values & Excellence

• We have high integrity and character, which builds an unbreakable level of trust.

• We are excellence driven, paying attention to every detail.

• We have grit and are bold and decisive in our actions.

Living Life, Inspiring, & Having Fun

• We enjoy life, give people hope, and have fun

Future Leadership Opportunities

• We plan to develop and promote from within for future roles that will be needed as we grow.

• We are planning on expanding Crumbl locations throughout our area and then into other states throughout the country.

"Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Ability to Commute:

• Wayne, NJ 07470 (Preferred)

Ability to Relocate:

• Wayne, NJ 07470: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18