What are the responsibilities and job description for the Store Manager position at Crumbl Cookies | Alexandria?
Do you love dough? Crumbl Cookies is a fast-paced bakery where we make everything from scratch daily.
Our crew members and dough makers learn to do everything in our kitchen. Job details include but are not limited to; making dough, balling cookies, dressing and boxing cookies, helping customers, making boxes, cleaning, etc. We work hard and know how to have fun
We are looking for energetic, accountable, and responsible General Managers that have high attention to details and works well with others!
Our Assistant Store Managers and Store Managers are expected to be the most efficient crew members in the store.
Responsibilities include:
Read and understand Crumbl recipes- Measure and combine ingredients using mixers, ovens, and other equipment to make cookies
- Decorating and displaying the finished product
- Ensure finished goods meet food safety and quality controls
- Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
- Strategize and achieve P&L targets
REQUIREMENTS
- Taking responsibility for the operation of store
- Training bakers and shift leads
- Maintaining the store’s cleanliness, cookie quality, and customer service
- Teach & enforce Crumbl policies and rules
- Contacting frustrated customers and resolving problems
- Showing shift leads how to properly run their shift
- Daily Working side by side with all crew members to ensure quality of each area of responsibility
- Able to lift 50 lbs and be on your feet for the majority of the day
- 40 - 50 hours per week, ability to work weekends (excluding Sundays)
- 1 year of retail/food management experience
www.crumblcookies.com
