What are the responsibilities and job description for the SME Google Workspace Engineer- Remote position at CruiTek?
SME Google Workspace Engineer- Remote
100% Remote
1yr Contract
Start Date: ASAP
*Very Technical Company
*EXTENSIVE coding experience, Python-Will have to take a test..
*Must be SME, this is a VERY SR level position.
Scope:
Own day‑to‑day incident response for issues related to Google Workspace (with emphasis on Gmail mail flow, performance, routing, and delivery problems).
Troubleshoot and resolve technical glitches involving:
Assist with configuration review and best‑practice hardening of Google Workspace, including:
100% Remote
1yr Contract
Start Date: ASAP
*Very Technical Company
*EXTENSIVE coding experience, Python-Will have to take a test..
*Must be SME, this is a VERY SR level position.
Scope:
Own day‑to‑day incident response for issues related to Google Workspace (with emphasis on Gmail mail flow, performance, routing, and delivery problems).
Troubleshoot and resolve technical glitches involving:
- Gmail inbox behavior, labels, rules/filters, and quotas
- Mail routing, DNS (MX, SPF, DKIM, DMARC), and SMTP/relay configurations
- User access, authentication, and authorization issues (SSO/OAuth/SAML).
- Use Google Workspace Admin SDK and Gmail API to:
- Investigate complex issues across multiple users and domains
- Build or maintain scripts/automation for reporting, monitoring, and bulk remediation
- Improve operational efficiency (for example, automated health checks and post‑incident validation).
- Collaborate with internal teams and partners to coordinate responses to recurring or high‑impact issues, including root cause analysis and permanent fixes.
- Provide Tier 3 support to internal IT or operations teams for escalated Google Workspace and Gmail issues.
Assist with configuration review and best‑practice hardening of Google Workspace, including:
- Gmail security and compliance policies
- Group and sharing models
- Audit/logging and monitoring approaches using available tools.
- Support coexistence with Microsoft 365, including understanding of basic Exchange Online concepts, user provisioning, and mail flow between platforms, as needed.
- Contribute to and maintain runbooks, knowledge base articles, and playbooks for common issues and remediation paths.
- Participate in an on‑call or after‑hours rotation (as required) for critical incident management.
- Gmail API
- REST API
- PowerShell
- Python- Must have strong Python development skills. Coding test will be given during the initial interview.
- Google SDK
- Exchange online
- mail work flow