What are the responsibilities and job description for the Teleservice Representative position at CRT - Custom Response Teleservices?
CRT is currently recruiting reliable, professional, sales minded individuals who are great on the phone to join our growing team in McCook!
Job Description
Are you looking for something more than a job? At CRT, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.
While working at CRT, you'll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.
- Communication and presentation
- Listening, critical thinking and problem solving
- Adaptability and team building
- Decision making
- Goal setting and time management
- Confidence and relevant work experience
If this sounds like the opportunity you've been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team.
Job Responsibilities
- Answering customer requests or inquiries
- Upselling/down selling products to the customer
- Identifying and resolving customer issues using problem-solving skills
- Building a positive rapport with a variety of personality types
- Continually maintaining a working knowledge of our clients' products, services and promotions
- Develop an understanding of the insurance industry and common objections
- Putting the customer first and remaining polite and professional at all times
- Generate sales through utilizing proper closing techniques
- Maintain a strong work ethic with a total commitment to success each and every day
Benefits
- Competitive compensation - base salary incentives
- Flexible work schedules
- Vacation and paid time off
- Paid on-the-job training
- Supportive and motivating staff to help you succeed
- Professional office setting
Job Requirements
- Patient and able to handle customer rejection
- Goal oriented with a competitive spirit
- Strong attention to detail, dependability, and follow through
- Working knowledge of a computer
- Flexibility to adapt to changes in a growing organization
- Self-motivated, positive attitude, and a love for hard work
- Previous experience working as a telemarketer is a plus, but not required
- in-office position - NOT hiring remotely
- Strong phone and personnel skills
- Strong negotiation skills
Here at CRT, we value and thrive on diversity for the benefit of all. We are committed to a work environment that supports, respects and celebrates all individuals. We are proud to be an Equal Opportunity Employer.
Apply today!
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Work Location: In person
Salary : $14