Dedicated Fleet Manager

Drive the Dedicated Difference
CRST The Transportation Solution is looking for a Dedicated Fleet Manager to take ownership of day-to-day operations for assigned customer accounts out of our Alhambra location. This role is built for a transportation professional who knows how to lead drivers, manage account performance, and keep service running smoothly — every shift, every load, every day.

If you're someone who thrives on accountability, builds real relationships with customers, and leads teams through both the routine and the unexpected, this one's for you.

How You'll Work

Location: Onsite in Alhambra, CA
Job Schedule: Monday - Friday (5:00 am - 3:00 pm)
Compensation: $75,000 - $85,000 is the full starting salary range (Pay Bi-Weekly) * A final amount is dependent on factors including prior relevant experience, knowledge, and location. Additional details will be discussed with qualified candidates during the interview process
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

About the Role
As a Dedicated Fleet Manager, you'll be the operational hub for your assigned customer accounts — the person drivers look to for leadership, customers rely on for communication, and leadership counts on for results. You'll manage the full picture: driver performance, account financials, safety compliance, and customer satisfaction.
This isn't a reactive role. It's for someone who sees problems before they become issues, builds trust with customers and drivers alike, and keeps a close eye on the numbers that matter.

What You'll Do

• Operational Leadership and Performance: Oversee daily operations and performance of dedicated drivers to ensure safety, compliance, and on-time delivery of customer freight
• Team Leadership and Development: Lead, coach, and support drivers to promote engagement, retention, and consistent execution of service expectations
• Customer Relationship Management: Foster a collaborative relationship with the customer by maintaining regular communication, addressing service needs, and identifying opportunities to improve efficiency and satisfaction
• Financial Accountability: Monitor and manage the financial performance of assigned account(s), including driver pay, overtime, equipment utilization, and cost control to achieve profitability goals
• Safety and Compliance: Promote a safety-first culture by ensuring adherence to Department of Transportation (DOT) and Hours of Service (HOS) regulations, as well as company and customer safety standards
• Performance Monitoring and Analysis: Track and analyze key performance indicators such as service, utilization, and retention; implement corrective actions to meet performance targets
• Cross-Functional Collaboration: Partner with planning, maintenance, and leadership teams to align operations, resolve challenges, and optimize resource utilization
• Continuous Improvement: Identify and implement process improvements to enhance operational efficiency, service quality, and driver satisfaction
• Availability: Maintain flexibility to support operations beyond standard business hours as needed to ensure service continuity and customer satisfaction
• Accountability and Reliability: Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

What Great Looks Like

• Driver trust: Your drivers know you're in their corner and show up ready to perform
• Customer confidence: Your accounts feel well-managed and well-served — because they are
• Financial discipline: Your account stays on target because you manage costs with the same care you manage service
• Safety culture: Your fleet runs clean, compliant, and safe — every day
• Operational stability: When things get complicated, you're the steady hand that keeps things moving

What You Bring

• Proven experience in transportation or fleet operations with accountability for both service and financial results
• A track record of maintaining strong customer relationships
• The ability to read operational and financial data and turn it into action
• Strong communication, decision-making, and leadership skills that influence outcomes across teams
• Ownership of processes, drivers and accounts
• Excitement and willingness to learn

Preferred Qualifications

• A four-year degree or equivalent experience with demonstrated success in a similar environment
• Experience managing dedicated operations or customer accounts with measurable performance outcomes
• Comfort with transportation management systems and data reporting tools
• Advanced Microsoft programs knowledge
• A continuous improvement mindset — you're always looking for a better way

Why CRST?
CRST is celebrating 70 years of grit, growth, and forward momentum — built on safety, integrity, and delivering on our commitments. Our Dedicated division is one of the most important parts of how we serve our customers, and the people who run it are critical to that success.

At CRST, you'll have real ownership, real impact, and the backing of a company that's been doing this for seven decades.

Core Values

Safety at the Core of All We Do
Integrity in Every Decision and Action
Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

Equal Opportunity Employer
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state, or local laws.