Capacity Sales Manager

Corporate Overview

CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We are seeking talented individuals to help bring this vision to life.

Divison

CRST Capacity Solutions brings together our Brokerage and Expedited services.

Job Title

Capacity Sales Manager

LOCATION:

Onsite in Cedar Rapids, IA (1332 Edgewood Rd SW, Cedar Rapids, IA 52404)

Schedule

Monday – Friday | 7:00 AM – 4:00 PM

COMPENSATION: Base Salary Commission & Bonus Incentives

A final amount is dependent on factors including prior relevant experience, demonstrated knowledge, and location

JOB SUMMARY: Managing and optimizing the capacity of resources within an organization. Capacity operations professionals play a crucial role in ensuring that the organization's resources, such as infrastructure, equipment and personnel, are utilized efficiently to meet demand and maximize productivity. They assess resource availability, identify bottlenecks and develop capacity plans to ensure that the organization can meet current and future demand. They collaborate with cross-functional teams to align capacity plans with business objectives and optimize resource allocation.

Essential Duties And Responsibilities

• Assign the 3rd party carrier capacity on all designated loads using CRST’s transportation management system (TMS) and other technology platforms such as load boards and digital freight matching
• Proactively communicate with carriers on all loads set to ship, deliver, or in transit, and update TMS to ensure the customer service team is informed of the status of service expectations
• Upon shipment delivery, ensure all accessorial charges and any additional carrier costs are documented and updated in TMS to avoid causing delays in accounting processes
• Support Capacity Representative peers in assigning carrier capacity on loads outside of your region when they may be out of the office or when additional support is needed in varying circumstances
• Stay informed on market trends and carrier costs through regular review of industry reports, publications, and websites
• Develop and manage carrier relationships with a wide range of carrier stakeholders, from drivers and dispatchers to owners
• Collaborate with customer service to ensure that you are aligned with the needs of the customer and all shipping/receiving locations, and assign appropriate capacity to meet needs
  
  

Job Requirements

High School diploma or GED is required

Openness to learn without requiring transportation experience

Ideal Experience & Skill Set

• Financially driven
• Desire to succeed and win
• Competitive nature and strong work ethic
• Ability to thrive in a fast-paced environment
• Ability to foster and manage multiple relationships with clients or accounts while maintaining a high level of professionalism
• Strong attention to detail
• Excellent verbal and written communication skills
  
  

Did You Know?

CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.

We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.

CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!

The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.