Restoration Network Development Specialist

CRS is an industry leader with 35 years of history as a trusted partner to insurance carriers, assisting their policyholders in times of crisis.   

Temporary Housing: We coordinate accommodations during time of crisis after a home displacement event until the policyholder returns to their permanent residence. 

Managed Repair Program (MRP): Our service connects carriers, policyholders and contractors, enabling a quality and efficient restoration process for the damaged property.

As part of our commitment to a safe and trusted workplace, CRS requires all new hires to complete a pre‑employment background check and drug screening. Full details will be shared if an offer is extended.

Our office is located in North Central Phoenix.  New employees will complete in-office training for approximately 4 - 6 weeks until they show proficiency in the role. Afterwards, they will work a hybrid schedule which may include 4 days at home and one day in office. This team will also be required to come to the office periodically for training and/or meetings.

Computer and phone equipment will be provided. You must have a reliable high-speed internet service and a suitable workspace at your residence.

Position Purpose: Provide prompt, courteous and efficient communication to prospective construction contractor partners, to determine their scope of business and build a partnership with CRS Managed Repair Program.

This is a full-time role that pays $20.00/hour and is eligible for monthly incentive pay based on performance.

Duties and Responsibilities

• Support the company’s partner network with onboarding potential service providers.

• Identify new general construction contractor opportunities for the Managed Repair Program line of business.  Conduct Networking activities and establish a partner base.

• Make sales calls to potential partners via phone. Document progress of activities in Salesforce application.

• Generate new relationships by cold calling, networking and client/associate referrals.

• Develop partnerships within the residential and commercial construction communities.

• Educate Contractors on CRS Managed Repair Program Network Services.

• Follow-up on requests via phone, meeting, or email.

• Following the receipt of claims, support the partner network and the department’s claims process.

• Maintain and document renewals for partner relationships as required.

• Provide performance reports as requested.

• Perform other related duties as necessary or as assigned.

(Skills/Abilities)

• Excellent sales and negotiation skills.

• Exceptional customer service skills.

• Demonstrated verbal and written communication skills.

• A desire to motivate and excite others about the business.

• Strong ability to build rapport and trust with new contacts.

• Strong work ethic and determination.

• Ability to set, meet, and exceed goals.

• Effective interpersonal and communication skills with an emphasis on listening.

• Intermediate skills with Microsoft Office (Excel, Word, Outlook, PowerPoint)

• Typing speed of 40 wpm preferred.

(Education/Experience)

• High School Diploma or equivalent required.

• College Coursework preferred.

• Experience with the construction industry preferred.

• Experience with Salesforce preferred. 

Salary : $20