What are the responsibilities and job description for the Banquet Porter position at Crowne Plaza Valley Forge - King of Prussia?
Our busy events team is seeking a banquet server ready to go above and beyond to provide excellent customer service to our special event guests. We need someone courteous and attentive to welcome guests, serve meals and drinks, clear plates and utensils, and meet any special orders or needs that our guests may have. You will be working closely with other servers, banquet captains, and kitchen staff, so we need a server with a team-first attitude. Our ideal candidate has worked in a customer service role in food service or the hospitality industry. If this describes you, apply now!
Responsibilities:
- Serve appetizers, main course meals, desserts, and other items, such as drinks, to banquet guests
- Ensure that you meet the needs and provide outstanding service for our guests for the entirety of any event
- Verify that you and your team members are following relevant food handling safety requirements
- Clear plates, replace silverware, and be mindful of needs guests have
- Refill the guests' glasses as necessary or requested with coffee, water, or other drinks
Qualifications:
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Experience working in food service is preferred
- Outstanding time management and organizational skills
- Excellent communication and interpersonal skills for interacting with guests and other team members
- Educational requirements include a high school diploma or equivalent GED certification
About Company
The Crowne Plaza Fairfield Inn Valley Forge - King of Prussia is located next to the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provide the perfect backdrop for your next business or social event.