F&B Manager

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20 states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Crowne Plaza Portland Lake Oswego, OR

Overview

Apply your passion for food and your attentive personality to create memorable guest experiences! As a Food and Beverage Manager, your role is to ensure our guests enjoy a quality dining experience that will allow them to be productive and stay strong when they are away from home. Your ability to support the food and beverage department employees through hands on leadership will guarantee an extraordinary food experience for our guests.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Hire, train, coach, schedule and mentor all food and beverage employees.
• Support employees and fill in as needed to ensure guests are receiving attentive and efficient service.
• Proactively engage in conversation with guests, seeking feedback about their stay and their dining experience. Thank them and invite them to return!
• Apply problem solving skills to resolve guest issues or complaints to their satisfaction.
• Monitor all food and beverage deliveries for portion control, quality and presentation.
• Ensure that food handling and safety guidelines are followed, including kitchen logs.
• Maintain daily cash control and financial reporting for the department.
• Oversee inventory, ordering and receiving of all food and beverage items.
• Establish sales promotion efforts to meet or exceed profit objectives while controlling both food and beverage costs.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain high standards of personal appearance and grooming, including wearing nametags.
• Comply with InnVentures Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.