What are the responsibilities and job description for the Host/Hostess position at Crowne Plaza Louisville?
We are currently seeking someone with an infectious smile, exceptional customer service skills, a professional demeanor and positive attitude to work as a Host/Hostess .
The primary role of the Host/Hostess is ensure the guest has a memorable experience by providing excellent customer service through solid organizational skills and exceptional people skills from the moment the guest arrives through the time of their departure.
Responsibilities
- Assigning and escorting guests to their table.
- Providing menus.
- Making reservations.
- Arranging parties.
- May at times act as the cashier.
Qualifications
- High School Diploma or Equivalent
- At least 2 years of previous experience as a host/hostess or concierge.
- Guest service and excellent communication skills required.
- Basic computer skills required.
- Must have a friendly and engaging personality, with a positive attitude and professional and well-groomed appearance.
The Crowne Plaza Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more.
The Crowne Plaza Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
