PM Restaurant Supervisor

The Crowne Plaza Los Angeles Harbor Hotel in San Pedro, CA is looking for a PM Restaurant Supervisor. The right candidate will be someone who enjoys interacting with people and readily displays warm hospitality to all guests.

Principal Responsibilities:

Assists the Restaurant Manager(s) with the management, direction and organization of restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

Essential Functions:

• Trains, supervises, counsels, disciplines and participates in the evaluation of restaurant staff employees for the efficient operation of the restaurant.
• Schedules and directs staff in their work assignments.
• Responsible for ensuring that restaurant complies with sanitation and safety standards for guests and employees. Responsible for ensuring that all equipment is in working order. Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests. Provides guidance for improvement and implements necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis.
• Manages and monitors product quality and guest satisfaction in restaurant. Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications. Moves throughout front of the house to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges the appearance and taste of products, and checks preparation methods to determine quality. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner.
• Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service. Oversees set up of dining and service areas.
• Participates in marketing efforts of restaurants, creates menu ideas.
• Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation.

Thorough knowledge of restaurant operations and preparation techniques

• Knowledge of beverage operations and wines
• Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems
• Ability to work under pressure and deal with stressful situations during busy periods
• Ability to access and accurately input information using a moderately complex computer system
• Interpersonal skills to provide overall guest satisfaction

QUALIFYING STANDARDS

Education

High School graduate or equivalent required.

Four year college degree in Hotel and Restaurant Management preferred.

Experience

At least two years experience in related field required.

At least five years experience in related field preferred.

Licenses or Certificates

Food Service Sanitation, Alcohol Service Permit (if state-required), CPR Certification, and/or First Aid Training preferred.

Grooming

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than 05/21/2026.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status.

Job Type: Full-time

Pay: $28.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $28