Join Our Team as a Housekeeping Porter!

Job Overview: Are you passionate about creating a welcoming environment for guests? We’re looking for a dedicated Housekeeping Porter to ensure our property is clean, inviting, and well-maintained. If you take pride in your work and enjoy interacting with guests, we want you on our team!

Why Join Us? We offer a comprehensive benefits package, including:

• Medical/Dental/Vision Insurance
• Vacation Time & Personal Days
• Paid Holidays & Sick Leave
• Pet Bereavement Leave
• Footwear Reimbursement Policy
• $20,000 Life Insurance Policy
• Holiday Bonus
• Travel Benefits at IHG® Hotels & Resorts Worldwide
• Friends and Family Rate at Crowne Plaza Lansing
• Retirement Plan with Company Match

(Benefits eligibility varies based on position, employment status, and length of service.)

Key Responsibilities:

• Clean and maintain common areas of the hotel, including vacuuming, dusting, sweeping, and mopping.
• Maintain public elevators, landings, restrooms, stairwells, the pool, and fitness center.
• Clean and maintain associate locker rooms through sweeping, mopping, and sanitizing.
• Assist with deep cleaning projects and turndown duties.
• Remove trash from public areas (inside and outside) and litter from the parking lot.
• Collaborate with team members and communicate with other departments to ensure excellent service.
• Stock, organize, and maintain linen closets and supply rooms.
• Respond to guest requests to ensure satisfaction and engagement.
• Handle and store chemicals according to hotel regulations and local laws.
• Report any health and safety incidents, security breaches, or suspicious behavior to a supervisor.
• Assist with other duties as assigned.

What We’re Looking For:

• Basic reading, writing, and math skills.
• Ability to detect uncleanliness and maintain high cleanliness standards.
• Flexibility to work nights, weekends, and holidays as needed.
• Ability to work independently and engage with guests effectively.
• Strong communication skills in the primary languages used in the workplace.
• Familiarity with necessary software and applications for housekeeping tasks.

Qualifications and Requirements

A high school or equivalent education is preferred. Prior cleaning or hospitality experience is preferred.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation from employment.

We are an equal opportunity employer and welcome applicants from all backgrounds.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.