What are the responsibilities and job description for the Food & Beverage Internship position at Crowne Plaza Lansing?
Description
About the Internship
Ready to dive into the world of hospitality? Our Food & Beverage Internship offers hands-on experience in restaurant, bar, banquet, and back-of-house operations. Over 12 weeks, you’ll gain exposure to every part of food and beverage service — from daily guest interactions to behind-the-scenes planning and coordination.
By the end of the program, you’ll have the confidence, skills, and insight to support hotel food & beverage operations and take your first step toward a career in hospitality leadership.
What You’ll Learn
Educational & Experience Requirements:
Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.
About the Internship
Ready to dive into the world of hospitality? Our Food & Beverage Internship offers hands-on experience in restaurant, bar, banquet, and back-of-house operations. Over 12 weeks, you’ll gain exposure to every part of food and beverage service — from daily guest interactions to behind-the-scenes planning and coordination.
By the end of the program, you’ll have the confidence, skills, and insight to support hotel food & beverage operations and take your first step toward a career in hospitality leadership.
What You’ll Learn
- Front-of-house operations, including restaurant, bar, and banquets
- Culinary and back-of-house coordination
- Guest service, communication, and service recovery techniques
- Scheduling, cost control, and inventory management fundamentals
- Leadership and administrative exposure
- Professional project presentation to the F&B leadership team
- Rotations through restaurant, bar, banquets, and kitchen operations
- Mentorship and weekly check-ins with F&B leadership
- Training in service standards, food safety, and POS systems
- Final project presentation and professional feedback session
- Certificate of completion and consideration for future opportunities
- Real-world hotel experience with a respected hospitality brand
- Complimentary meals during scheduled shifts
- Networking opportunities with industry professionals
- Hands-on leadership exposure and skill development
- Potential for continued employment post-internship
- Friendly, team-oriented, and eager to learn
- Dependable, organized, and detail-oriented]
- Comfortable in a dynamic, fast-paced environment
- Open to feedback and adaptable to changing priorities
- This role involves regularly traversing or moving through restaurant, banquet, and kitchen areas to support operations
- Occasional reaching, positioning, or transporting items (typically up to 25 lbs.) may be part of daily tasks
- Must be able to effectively engage with guests and team members across varied workspaces
- Flexibility to work mornings, evenings, weekends, and holidays as needed
- Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role
Educational & Experience Requirements:
- Currently enrolled in (or recent graduate of) a Hospitality, Business, or related program
- Prior customer service or food service experience preferred
- Must be at least 18 years of age
- Strong communication skills and a professional, guest-focused attitude
Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.