What are the responsibilities and job description for the Catering Manager position at Crowne Plaza Knoxville Downtown University?
Description
Join our team and be part of an exciting work environment with the opportunity for quarterly bonuses! As a Catering Sales Manager, you will be responsible for responding to general inquiries via phone, email, and mail, and providing exceptional customer service to all clients. You'll also assist with typing correspondence, and managing special projects, and have experience with catering and logistics for planning large events. If you have strong communication skills, are detail-oriented, and can handle a high volume of incoming calls, we encourage you to apply!
Responsibilities
- Attend client meetings and venue site visits as needed with the sales manager
- Manage and update client databases to ensure accurate and up-to-date information
- Develop a comprehensive knowledge of our decor props and catering options to assist clients in
selecting appropriate options for their events
- Demonstrate a solid understanding of general event logistics, including timelines, schedules, and
vendors
- Work on-site during set-up and breakdown of events as needed to ensure seamless execution
- Effectively and efficiently assist with proposal writing and pricing to meet client needs and
expectations
- Facilitate the sending and receiving of design contracts, payments, and deposits
- Keep other departments informed with timely and detailed event contracts, providing accurate and updated information
Qualifications
- Customer Service experience 1 year
- Microsoft Office experience required
- Multitasking and planning proficiency
- Ability to work in a fast-paced environment
- Ability to work on-site in events as needed
- Food service experience is a plus
About Crowne Plaza Knoxville
Knoxville's Premier Hotel. The Crowne Plaza Knoxville has consistently ranked in the top 10 of all Crowne Plazas in the Americas. Our newly renovated hotel boasts 195 well-appointed rooms and 15,000 sq ft of meeting space. We offer top amenities including our renowned Mahogany's Restaurant, The Library Bar, On and Off-Site Catering, and a two-story fitness facility. With our central location, our guests are only steps away from all that Downtown Knoxville has to offer.
Compensation
$48,000 - $60,000 yearly
Salary : $48,000 - $60,000
