What are the responsibilities and job description for the Guest Services Representative position at Crowne Plaza Hotel and Careers?
Are you a people person with a passion for providing exceptional service? Holiday Inn - College Drive, Baton Rouge, is looking for a Guest Services Representative to join our team in beautiful Baton Rouge, LA. As part of our welcoming team, you'll be the face of our hotel, ensuring guests have a memorable stay from check-in to check-out.
With a competitive hourly salary of $14 - $16, you'll have the opportunity to showcase your customer service skills in a fast-paced environment. Join us in creating a warm and inviting atmosphere where every guest feels valued and cared for. Apply now and be part of our hospitality family at Holiday Inn - College Drive, Baton Rouge.
Compensation:$14 - $16 hourly
Responsibilities:- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Assist guests with check-in and check-out procedures efficiently and accurately
- Respond to guest inquiries and provide information about hotel facilities and services
- Handle guest requests and complaints promptly and in accordance with hotel policies
- Maintain a clean and organized lobby area to enhance the overall guest experience
- Excellent verbal communication skills
- Computer skills
- Problem-solving skills
- Active listening skills
- Personal accountability skills
We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.
Salary : $14 - $16