What are the responsibilities and job description for the AM Restaurant Server position at Crowne Plaza Charleston SC?
Description
To ensure guests have an enjoyable and flawless dining experience by providing quality and friendly customer service
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assess guest’s needs and preferences and make recommendations.
- Interact with guests, take orders and serve meals and drinks.
- Remove used dinnerware from the table in a timely manner.
- Check identification to verify patron meets legal drinking age requirement.
- Restock and replenish inventory and supplies.
- Comply with all food & beverage regulations and brand standards.
- Accurately report tips and gratuities at the end of every shift.
- Complete any tasks your supervisor/manager instructs you to complete.
Competencies:
- Attention to Detail - Constantly - be attentive to guests needs
- Communication. - Constantly.
- Flexibility – Constantly. Varied tasks under varied conditions.
- Pace - Constantly. Must adapt to business demands
- Deadlines – Constantly. Ensure all orders are served in allotted time.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Site
Bar & Restaurant area
Physical Demands
- STANDING/WALKING: Constantly.
- KNEELING/CRAWLING: Often.
- STOOPING (BEND AT WAIST): Often.
- TWISTING (KNEES/WAIST/NECK): Constantly.
- REACHING (OVERHEAD/EXTENSION): Constantly.
- HANDLING/GRASPING: Constantly.
- LIFTING: Constantly
- CROUCHING (BEND AT KNEES): Constantly.
- BALANCING: Constantly
Position Type/Expected Hours of Work
Full/Part-time position. Flex scheduled days and Holidays as needed
Shift Times: 4 pm - 11 pm
Requirements
Required Education and Experience
- High School Diploma or Equivalent
- One year of serving experience preferred
- Excellent knowledge of in mixing, garnishing and serving drinks
- Computer literacy
- Knowledge of a second language is a plus
- Positive attitude and excellent communication skills
- Detailed oriented
- Relevant training certificate
- ServSafe Food Handling Certification (preferred)
- ServSafe Alcohol Handling Certificate (preferred)
Work Authorization/Security Clearance (if applicable)
Must be authorized to work in the United States of America.
Salary : $10