What are the responsibilities and job description for the AM & PM Restaurant Server position at Crowne Plaza Charleston SC?
Description
To ensure guests have an enjoyable and flawless dining experience by providing quality and friendly customer service
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assess guest’s needs and preferences and make recommendations.
- Interact with guests, take orders and serve meals and drinks.
- Remove used dinnerware from the table in a timely manner.
- Check identification to verify patron meets legal drinking age requirement.
- Restock and replenish inventory and supplies.
- Comply with all food & beverage regulations and brand standards.
- Accurately report tips and gratuities at the end of every shift.
- Complete any tasks your supervisor/manager instructs you to complete.
Competencies:
- Attention to Detail - Constantly - be attentive to guests needs
- Communication. - Constantly.
- Flexibility – Constantly. Varied tasks under varied conditions.
- Pace - Constantly. Must adapt to business demands
- Deadlines – Constantly. Ensure all orders are served in allotted time.
Supervisory Responsibility
This position has no supervisory responsibility.
Work Site
Bar & Restaurant area
Physical Demands
- STANDING/WALKING: Constantly.
- KNEELING/CRAWLING: Often.
- STOOPING (BEND AT WAIST): Often.
- TWISTING (KNEES/WAIST/NECK): Constantly.
- REACHING (OVERHEAD/EXTENSION): Constantly.
- HANDLING/GRASPING: Constantly.
- LIFTING: Constantly
- CROUCHING (BEND AT KNEES): Constantly.
- BALANCING: Constantly
Position Type/Expected Hours of Work
Full/Part-time position. Flex scheduled days and Holidays as needed
Shift Times: 4 pm - 11 pm
Requirements
Required Education and Experience
- High School Diploma or Equivalent
- One year of serving experience preferred
- Excellent knowledge of in mixing, garnishing and serving drinks
- Computer literacy
- Knowledge of a second language is a plus
- Positive attitude and excellent communication skills
- Detailed oriented
- Relevant training certificate
- ServSafe Food Handling Certification (preferred)
- ServSafe Alcohol Handling Certificate (preferred)
Work Authorization/Security Clearance (if applicable)
Must be authorized to work in the United States of America.