What are the responsibilities and job description for the Account Development Representative position at Crown World?
Essential Functions:
- Receives customer leads from management and/or sales support team. Reviews list and solicits dental offices in-person to generate new business in assigned geographic territory based on lead list provided.
- Maintains a consistent high level of prospecting activity in order to achieve or exceed daily, weekly and monthly Key Performance Indicators (KPI).
- Networks with existing customers, in-person and via phone, to cross-sell and/or upsell products, understand customer needs, concerns, and/or requirements regarding cases; conveys information to lab to provide better quality service.
- Builds and maintains strong customer relationships through calls and visits, understands needs, offers solutions, shares feedback with the lab, and ensures satisfaction to support retention and growth.
- Networks with existing customers, in-person and via phone, to cross-sell and/or upsell products,
- Maintains strong knowledge of products, pricing, and promotions, using technical expertise and sales strategies to present solutions, communicate updates, and support customers with treatment and restorative options.
- Ensures databases are current and updated with accurate information such as customer name and full address, individual dentist name (if applicable), pick-up/drop-off times, dates of canvassing efforts, anticipated route for given workday.
- Prepares and maintains sample boxes and marketing materials, ensuring catalogs, price guides, and company resources are clean, organized, and up to date for customer distribution.
- Maintains cleanliness of company vehicle, both exterior and interior; washes, waxes, and vacuums.
- Maintains credit card receipts throughout month; reports and reconciles receipts with Accounting at end of month.
- Picks-up and delivers dental cases as needed or in conjunction with a sales call.
- Performs other related duties and projects as business needs require at direction of management.
Education and Experience:
- High School diploma or equivalent.
- Minimum one (1) year of experience in field sales, dental sales preferred not required
- Previous sales experience required.
- Valid Driver's License, position requires 90% travel
Pay Range: $50,000 -$65,000/yr incentive uncapped bonus plan
Salary : $50,000 - $65,000