Sr. Manager - Quality

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution. Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Sr Manager - Quality located in Dallas, TX.

Reporting to the VP, Operations, the Sr Manager - Quality will develop, implement, and coordinate product assurance program to prevent or eliminate defects in new or existing products.

What a typical day looks like:

• Leads product assurance strategy, aligning quality programs with business goals, production capabilities, and market trends.
• Develops and continuously improves quality systems, controls, and procedures to support product development and manufacturing.
• Collaborates with executive leadership to define policies, operational goals, and budget planning for quality programs.
• Drives cross-functional alignment by leading quality management reviews and coordinating activities across departments.
• Serves as primary interface with customers and regulatory bodies, managing audits, compliance, and quality improvement initiatives.
• Identifies and resolves technical and supplier quality issues through collaboration with engineering teams and external vendors.
  
  

The experience we’re looking to add to our team:

• Bachelor's degree in Engineering or related field.
• 10 years of experience developing, implementing and maintaining quality systems or related area.
• Demonstrates expert-level functional, technical, and people/process management skills with strong internal and external customer engagement.
• Possesses deep knowledge of the function and strong understanding of Flex business operations and strategic impact across sites.
• Applies broad, cross-functional expertise across multiple technologies, processes, and industries, recognizing interdependencies.
• Ensures compliance with complex system requirements and national/international regulatory standards.
• Utilizes a wide range of technical skills and tools across electronics assembly, testing, inspection, mechanical operations, and warehouse functions.
  
  

EA42

SS26

AA01

CH12

MS14

CC11

EC37

PF38

JS21

NV60

FL75

Crown Technical Systems is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown Technical Systems, you must complete the application process first).