Director of Operations

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution. Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a/an Director, Operations located in Dallas, TX.

Reporting to the General Manager the Director, Operations who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence.

What a Typical day looks like:

• Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost.
• Define operational financial goals.
• Operational business experience including a successful performance track record managing staff and P&L.
• Establish and communicate Business Unit goals and assignments.
• Define and execute operational programs in line with strategic plans and annual operating goals.
• Meet with Executive Business at least monthly to review and evaluate KOI's.
• Attend quarterly business reviews with key customers.
• Partner with other business to establish strategic plans and goals.
• Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.
• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.
  
  

The experience we´re looking to add to our team:

• Bachelor’s degree in a related field; an MBA is preferred.
• 10 years of industry experience, with at least 3 years in a Director of Production and Operations role.
• Extensive experience overseeing operations across all three shifts.
• Strong background in P&L management, with demonstrated financial acumen.
• Expertise in managing high- and low-volume production and high- and low-mix product environments.
• Ability to effectively influence senior leadership, executives, and key clients.
• Hands-on experience with NPI (New Product Introduction), guiding new customer programs from concept through successful execution and delivery.
• Strong sales development capabilities and excellent operational and financial management skills.
• Client-focused with the ability to communicate and collaborate effectively to meet technical and operational needs.
  
  

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Crown Technical Systems is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown Technical Systems, you must complete the application process first).