What are the responsibilities and job description for the Service Technician position at Crown Power & Equipment Co., LLC?
Description
At Crown Power & Equipment, our Service Technicians are an important key to our customer service experience. They are responsible for not only providing a high level of quality service but also an effective repair of agricultural, construction, and turf equipment while providing an excellent and professional customer service experience.
Essential Job Functions
- Independently perform basic to complex diagnostics, repairs, and maintenance work on agricultural and construction equipment.
- Complete legible and thorough documentation required with work assignments.
- Effectively communicate equipment problems and resolutions to supervisor and customers.
- Attend appropriate, recommended training off-site.
- Maintain current product knowledge.
- Other duties as assigned.
Requirements
Required Qualifications
- High School diploma or equivalent
- 1-3 years of agriculture-based equipment repair or similar industry
- Must have own tools or ability to acquire them
- Excellent mechanical aptitude
- Ability to prioritize work and meet deadlines
- Attention to detail
- Ability to work independently
- Strong decision-making and problem-solving skills
- Safety-minded work habits
Preferred Qualifications
- Experience working on agricultural and/or construction equipment
- Commercial Driver’s License
Classification: Non-exempt FT
Reports To: Service Manager
EOE