What are the responsibilities and job description for the Front Desk Team Member position at CROWN POINT FITNESS?
Join the Judgement Free Zone®- Now Hiring Front Desk Team Members!
At Planet Fitness, we pride ourselves on providing a welcoming, non-intimidating environment for everyone. We’re currently hiring Front Desk Team Members who are enthusiastic, friendly, and ready to help us keep our positive energy going strong!
As a Front Desk Team Member, you’ll be the first point of contact for our amazing members and guests. You’ll play a key role in creating a great experience by greeting visitors, answering questions, managing memberships, and keeping the club clean and organized.
Now Starting at $15/Hour – Plus These Great Benefits:
- Free Black Card Membership
- Paid Personal Time Off
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Friendly, supportive team culture
- Consistent and flexible scheduling
- Training and opportunities for career growth
- Enjoy extra earning potential through incentives and bonuses
What You’ll Do:
- Greet all members and guests to ensure a warm, welcoming environment
- Check members in, give club tours, and sign-up new members
- Answer phone calls and handle member inquiries professionally
- Update member information and assist with billing or account changes
- Process transactions using our Point-of-Sale system
- Perform cleaning and sanitizing tasks to keep the club spotless
What We’re Looking For:
- Positive and upbeat attitude with great customer service skills
- Basic computer knowledge and attention to detail
- Dependable and punctual
- CPR/AED certified (otherwise, we will provide certification)
- Prior customer service experience is a plus
- Must be 18 years or older
Physical Requirements:
- Must be able to stand, walk, and talk throughout your shift
- Must be able to lift up to 60 lbs.
- Must help maintain overall club cleanliness
Ready to Join the Planet?
Apply now and be part of a team that’s making fitness fun, friendly, and judgment-free for all!