What are the responsibilities and job description for the Customer Service Representative position at Crown Office Supplies?
Join the Crown Office Supplies Team!
Customer Service Representative – Deliver Exceptional Experiences!
Are you a people-first problem solver who loves turning customers into raving fans? Crown Office Supplies is growing fast, and we’re looking for an energetic, motivated, and friendly Customer Service Representative to join our dynamic team!
At Crown, we don’t just sell office supplies—we help businesses build, grow, and succeed. As part of our customer support team, you’ll be the voice of our brand and the hero behind every great customer experience.
What You’ll Do
- Provide fast, friendly, and professional support via email, chat, and phone
- Help customers with orders, memberships, billing, and product questions
- Troubleshoot issues and make sure every customer walks away happy
- Work closely with our fulfillment and operations teams to ensure smooth order processing
- Identify patterns, suggest improvements, and help elevate our support experience
- Represent Crown Office Supplies with positivity, confidence, and care
- What We’re Looking For
- Excellent communication skills (written and verbal)
- A natural problem solver who stays calm under pressure
- Someone who cares deeply about helping people
- Tech-savvy and comfortable navigating multiple software tools
- Self-starter with strong attention to detail
- Experience in customer service, e-commerce, or business services is a plus
Why You’ll Love Working With Us
- A fun, supportive, and fast-moving work environment
- Opportunities to grow within a rapidly expanding company
- Be part of a team that truly values input, creativity, and initiative
- Competitive pay with room for advancement
- Make a real impact helping businesses around the country succeed
Ready to Join the Crown Family?
Job Type: Full-time
Pay: $18.50 - $22.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $19 - $22