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Office Administrator

Crown Cork & Seal USA, Inc.
Norwalk, CT Full Time
POSTED ON 12/26/2025 CLOSED ON 1/26/2026

What are the responsibilities and job description for the Office Administrator position at Crown Cork & Seal USA, Inc.?

This position will report directly to the facility manager. Responsibilities will include but will not be limited to, the following:


  • Excellent analytical and problem-solving skills as well as skilled at relationship building with staff, visitors, vendors and plant employees
  • Manage daily administrative tasks, including answering phones and organizing digital and hardcopy documents
  • Receive and review technical information provided by customers.
  • Correspond with CMB Engineering & Quality teams regarding customer questions and concerns to resolve issue.
  • Manage documentation and follow up on outstanding customer issues and concerns
  • Update information in current ERP system, aid with transition to new ERP system and assist with other IT concerns
  • Perform quality control on documents generated per customer requests
  • Process and submit plant purchase orders and review returned sales acknowledgements for accuracy.
  • Assist in project management by completing price lists, tracking deadlines and facilitation communication
  • Maintain, organize, order office supplies and manage inventory
  • Liaise with CarnaudMetalbox locations to facilitate the exchange of information and review open items.
  • Interaction with visitors, corporate members, hourly and salaried staff
  • Be trained in and perform EHS responsibilities.
  • Assist customer service and warehouse teams as necessary
  • Teamwork spirit and desire to support the team in different projects and activities
  • Provide administrative assistance as needed within department and across plant
  • Assume additional roles and responsibilities as needed


Job Requirements:

  • High school diploma or equivalent with previous similar work experience in a manufacturing environment. Associate or Bachelor’s degree preferred
  • Proven ability to effectively manage multiple tasks at the same time
  • Proficient data processing skills
  • Excellent organizational and time management skills
  • Effective and proven verbal and written communication skills and the ability to work independently and as part of a team
  • Proven work history in the ability to keep accurate and up to date records
  • In-depth working knowledge of all components of the Microsoft Office software

Physical Requirements -

  • While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
  • The associate may lift and/or move up to 50 pounds
  • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Working conditions:

  • Generally, works in an office, and on occasion in a warehouse/manufacturing environment
  • While performing the duties of this job, the associate will be exposed to light lifting, warehouse forklift traffic, extreme temperatures and noise level is frequently loud and requires hearing protection and safety shoes.
  • CarnaudMetalbox Engineering (CMB Engineering) designs, develops, and manufactures high-performance metal forming and finishing machinery for the production of beverage, food and aerosol cans. Furthermore, with our commitment to innovation and precision engineering, we continually strive to break the mold. With CMB Engineering, can manufacturers are able to keep up with consumer demands; as well as capitalize on market opportunities, while ensuring production efficiency.



    CarnaudMetalbox Engineering Limited is a UK based company but wholly owned by Crown Holdings, Inc. Crown Holdings is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally.

Salary.com Estimation for Office Administrator in Norwalk, CT
$70,698 to $91,323
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