What are the responsibilities and job description for the Medical Home Care Coordinator position at Crown Colony Pediatrics?
Company Description
Crown Colony Pediatrics is a trusted medical practice based in Quincy, Massachusetts. Dedicated to providing exceptional pediatric care, the practice serves families in the local community with professionalism and compassion. Conveniently located at 500 Congress St, the team is committed to fostering a supportive and family-focused healthcare environment. Crown Colony Pediatrics values teamwork, quality care, and strong patient-provider relationships.
Role Description
This is a full-time, on-site role for a Medical Home Care Coordinator located in Quincy, MA. The Medical Home Care Coordinator will support the practice by managing patient care coordination, communicating with families and healthcare providers, and ensuring seamless services for patients.
Key Responsibilities
• Coordinate care across providers, hospitals, specialists, and community resources
• Support patients and families with navigating the healthcare system and addressing social determinants of health
• Develop and manage individualized care plans in collaboration with providers and caregivers
• Provide self-management support and follow-up after hospitalizations, ER visits, and specialist care
• Participate in population health outreach and quality improvement initiatives and learning community meetings
• Support NCQA Patient-Centered Medical Home (PCMH) requirements
Minimum Qualifications:
• Experience with care management, care coordination or community health worker services in a primary care setting
• Strong ability to connect, support, and partner with culturally diverse children and families
• Strong ability to collaborate and work in a team
Organized and resourceful self-starter with an ability to set priorities and meet deadlines
• Ability to take and follow-through with delegated tasks and accountability
• Familiar with Quincy, Southshore, and Boston neighborhoods and agencies
• Knowledge of school systems and the IEP process preferred
• Experience with and comfortable working on a team
• Critical thinking and problem-solving skills
• Excellent written, verbal, listening and interpersonal communication skills
• Data analysis skills
Preferred Qualifications:
• Bachelor’s degree in nursing or health related/human services field with experience in a primary care setting; Associate degree in nursing OR Minimum of associate degree, bachelor’s degree in human services or social work preferred; two year or more of community-based experience in early childhood, behavioral health, and/or family support services or completion of an approved community health worker training program.3-5 years of experience working with children and families with complex medical and behavioral health conditions in a Community Health Worker capacity
• Prior experience with Epic Electronic Medical Record(s)