Sr. Instructional Designer

Who We Are:

We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.S - owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind and Fuel services in 36 nations and island territories.

By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion. We live up to our purpose of bravely advancing what's possible to elevate people and the planet with our core values of Integrity, Sustainability and Drive guiding everything we do.

To continue laying the groundwork, challenge what's possible and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their career with us.

Work Arrangement:

Hybrid

What You'll Do:

The Senior Instructional Designer is responsible for leading the design and development of enterprise-wide learning programs that align with business strategy, mentoring junior designers, and delivering measurable learning outcomes .

Key Responsibilities:

• Lead end-to-end instructional design for strategic enterprise-wide or business unit learning initiatives.
• Partner with senior stakeholders to conduct needs assessments and recommend learning strategies aligned with business objectives.
• Design and develop blended learning programs using ADDIE, SAM, or Agile methodology (e-learning, ILT, VILT, microlearning).
• Lead learning experience design using tools such as Articulate 360, Rise, Vyond , and Adobe Creative Suite.
• Develop measurement and evaluation strategies (Kirkpatrick Levels 1-4) to assess learning effectiveness.
• Manage multiple projects simultaneously in a fast-paced environment.
• Build and maintain team and stakeholder relationships by consistently delivering exceptional service and quality learning products.
• Evaluate and recommend new learning strategies, modalities, products and technologies.
• Make recommendations for process improvements and ensure all documentation, guidelines and training are up to date and available.
• Coach and mentor junior designers and contractors on learning design standards and best practices.
  
  

Education & Credentials:

• Bachelor’s degree in instructional design, learning and development or a related field; or a combination of post high school and equal experience may be substituted for education.
  
  

Experience:

• 7 years of experience in instructional design, training development, graphic design, and LMS.
• Proven experience with training methodologies to develop engaging and effective training curriculum to provide essential knowledge and to enhance user adoption.
  
  

Technical Skills:

• Expert in Microsoft Office products, including Word, PowerPoint, Outlook, Excel and SharePoint.
• Expert in creating high quality learning using authoring tools such as Articulate 360, Captivate, and Camtasia. Familiarity with LMS platforms.
• Experience with graphic tools within Adobe’s Creative Cloud suite of applications including, Illustrator, Premiere Pro, and Audition is a plus.
• Experience with data analytics and learning impact measurement a plus.
  
  

Competencies:

• Effectively manage projects that may vary on nature and scope.
• To understand and interpret learning needs and determine effective instructional solutions.
• Function effectively with, or as part of a team. Ability to communicate effectively in visual, oral, and written form.
• Develop learning flexibly using both a traditional (ADDIE) and agile learning methodologies when needed.
• Influence and drive results in a highly collaborative environment.
• Identify and/or document existing and new processes as well as evaluate their effectiveness, develop improvements and/or recommend changes or alternatives.
• Handle multiple priorities and work well under pressure with multiple deadlines.
• Expert in instructional design theory, methodologies, and adult learning principles.
• Expert in principles, practices, and standards of learning development.
• Strong facilitation and stakeholder management skills
  
  

Why Join Crowley?

In this role, you will have the opportunity to shape the future of our organization by influencing learning at Crowley.

You will work in an environment that embraces innovation and new ideas, making an impact on our growth and success.

Working Conditions:

Normal office environment with little exposure to excessive noise, dust, temperature and the like.

Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.

Primary Location

US-FL-JACKSONVILLE

Work Locations

USA-FL-JACKSONVILLE-REGENCY

Job

Marketing

Organization

Talent Acquisition & Development US 9100

Schedule

Full-time

Employee Status

Non-Management

Job Level

Day Job

Job Posting

Oct 21, 2025, 3:51:22 PM

Work Arrangement

Hybrid (Office/Remote) Employee