Technical Architect, Salesforce

Technical Architect, Salesforce - (USA0003O1) Description Who We Are: As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us. Work Arrangement: Hybrid Why Join Crowley: Contribute to meaningful projects that impact global trade, supply chains, and communities. In addition, work in a diverse, collaborative environment that values respect, integrity, and teamwork. What You'll Do: Responsible for utilizing established procedures, guidelines, and industry knowledge and experience to identify and implement moderately complex to complex solutions to meet information technology (IT) systems needs and requirements through designing, coding, testing and analyzing new and existing software, under general to minimal direction Key Responsibilities: · Design and architect end-to-end Salesforce solutions across Sales, Service, Marketing, Experience, or other clouds. · Lead the technical delivery of Salesforce projects, including integration, data migrations, and custom developments. · Serve as the go-to technical expert for Salesforce capabilities, limitations, and best practices. · Define and enforce coding standards, development processes, and deployment strategies. · Provide mentorship and technical leadership to Salesforce developers and admins. · Work closely with stakeholders to gather technical and business requirements. · Ensure alignment of the Salesforce architecture with overall enterprise architecture. · Design and implement integrations between Salesforce and external systems using APIs, middleware, and ETL tools. · Conduct code reviews, performance tuning, and optimization of Apex, Lightning Components, Flows, and other platform customizations. · Stay current on Salesforce releases and innovations, assessing impacts and opportunities for improvement. Qualifications Education & Credentials: · Bachelor’s degree in computer science or a related field; or equivalent combination of post high school education and experience equal to nine (12) years. Experience: · 10+ years of hands-on experience with Salesforce platform. · 5+ years as a Salesforce Technical Architect or similar leadership role. Technical Skills: · Proven experience with Salesforce Lightning, Apex, Visualforce, and APIs. · Deep understanding of Salesforce data model, security, and sharing rules. · Experience integrating Salesforce with external systems (REST/SOAP, middleware, etc.). · Proficiency in DevOps practices, including CI/CD tools like Git, Copado, or Gearset. · Strong understanding of Salesforce Governor Limits and performance considerations. · Salesforce Architect certifications (e.g., Application Architect, System Architect) preferred. · Excellent communication, stakeholder management, and problem-solving skills. Preferred Qualifications · Salesforce Certified Technical Architect (CTA) is a strong plus. · Experience with Agile/Scrum methodologies. · Familiarity with MuleSoft, Heroku, or other Salesforce ecosystem products. · Prior experience in [Industry – e.g., Logistics, Supply Chain etc.] is a bonus. What We Offer? We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely. Our Total Rewards include: · Competitive pay with recognition programs · Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays · Leave and family support: parental leave and sick leave · Learning and growth: access to training and development for continuous skill development · Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts At Crowley, we invest in you—your success, your health, and your future. Primary Location: US-FL-JACKSONVILLE Work Locations: USA-FL-JACKSONVILLE-REGENCY 9487 REGENCY SQUARE BLVD. N. JACKSONVILLE 32225 Job: Info Tech Organization: Land Trans Technology US 9100 Schedule: Full-time Overtime Status: Exempt Shift: Work Arrangement: Hybrid (Office/Remote) Employee Employee Status: Non-Management Job Level: Day Job