Coordinator, Payroll

Who We Are:

Work Arrangement:

Hybrid

What You'll Do:

Responsible for performing functions related to the administrative and/or operating payrolls in a timely and accurate manner.

Key Responsibilities:

• Utilizing an integrated client server HR/PR system, the responsibilities and duties include time entry, verification of balances, creating and updating employee tax changes, verification of pay rates, review of system edits, and production and processing of assigned payrolls within established procedures and deadlines.
• Provides high level of customer service to internal stakeholders and collaborates with team members and other departments as needed.
• Researches and resolves payroll processing errors in a timely fashion.
• This role follows new and existing payroll processes and supports the documentation of payroll processes as needed.
• Organizes payroll processing records as directed for accessibility and record retention purposes.

Education & Credentials:

High school diploma or equivalent, plus job related course work after high school.

Experience:

• 1 - 2 years of general accounting and related financial experience.
• 1 - 3 years of payroll experience utilizing a mainframe or client server-based system in an office environment strongly preferred.

Technical Skills:

Proficient with Microsoft Office products, including Excel, Outlook, Word and PowerPoint.

Competencies:

• Effective Communication: Demonstrates the ability to communicate clearly and professionally, both verbally and in writing, with employees, managers, and external partners regarding payroll-related matters.
• Customer Service Orientation: Provides a high level of customer service by responding to payroll inquiries, researching issues, and supporting timely and accurate resolution of payroll concerns.
• Attention to Detail and Accuracy: Exhibits strong attention to detail and the ability to perform work accurately in a fast-paced, deadline-driven payroll environment, ensuring data integrity and compliance.
• Organization and Time Management: Effectively prioritizes, organizes, and manages multiple work assignments simultaneously while meeting established payroll processing deadlines.
• Analytical and Problem-Solving Skills: Demonstrates the ability to gather, interpret, and use payroll data to identify discrepancies, research issues, and support appropriate resolutions.
• Process Documentation and Continuous Improvement: Able to document existing and new payroll processes, including proofreading and editing documentation in various formats, to support consistency and operational efficiency.
• Collaboration and Relationship Management: Builds and maintains effective working relationships with internal partners across Payroll, Human Resources, Finance, and other business functions.
• Payroll and Compliance Knowledge: Maintains working knowledge of payroll systems, payroll compliance requirements, and applicable union contracts, including support of union-related payroll and benefit processing.
• Professional Judgment and Confidentiality: Demonstrates sound judgment and discretion when handling sensitive and confidential payroll and employee information.

What We Offer?

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.