What are the responsibilities and job description for the Quality Manager position at Crowley Fabrication & Machining Co. Inc.?
Quality Manager - Quality - Serves as the AS9100 Quality Management Representative (QMR). Has unrestricted access to top management and is responsible for the oversight of the Quality Management System (QMS). Acts as a liaison with external parties to resolve quality management issues. The QMR is the point of contact for audits by certification bodies. Ensure that the product or service an organization provides is fit for purpose, is consistent and meets both external and internal requirements. This includes legal compliance and customer expectations. Coordinates the activities required to meet quality standards. Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set standards. Liaise with other managers and staff throughout the organization to ensure that the quality system is functioning properly. Where appropriate, the quality manager advises on changes and their implementation and provides training, tools and techniques to enable others to achieve quality.
Specific Responsibilities
Devising and establishing a company's quality procedures, standards and specifications.
Reviewing customer requirements as needed and ensuring that they are met.
Perform internal audits, identifying areas for process improvement, and ensuring adherence to all relevant quality and regulatory standards.
Setting standards for quality inspectors.
Defining quality procedures in conjunction with operating staff.
Setting up and maintaining controls and documentation procedures.
Monitoring performance by gathering relevant data and producing statistical reports.
Maintains specific parts as defined in the documented quality system including nonconforming products, corrective actions, document control, and internal audits.
Resolves quality issues with customers and suppliers as needed.
Implementing methods to inspect, test and evaluate products and production equipment.
Ensuring that products adhere to quality standards.
Working according to deadlines for the delivery of products.
Serve as the main point of contact for external audits.
Provide regular updates to Senior Management on the performance of the Quality System.
Bonuses twice a year.
Work Experience And Education Required
4 years related experience or equivalent education/training required. 7 years preferred.
Experienced within Aerospace, Medical, Military manufacturing environments.
Understanding of Quality Management Systems requirements inclusive of ISO9001 and / or AS9100.
Specific Responsibilities
Devising and establishing a company's quality procedures, standards and specifications.
Reviewing customer requirements as needed and ensuring that they are met.
Perform internal audits, identifying areas for process improvement, and ensuring adherence to all relevant quality and regulatory standards.
Setting standards for quality inspectors.
Defining quality procedures in conjunction with operating staff.
Setting up and maintaining controls and documentation procedures.
Monitoring performance by gathering relevant data and producing statistical reports.
Maintains specific parts as defined in the documented quality system including nonconforming products, corrective actions, document control, and internal audits.
Resolves quality issues with customers and suppliers as needed.
Implementing methods to inspect, test and evaluate products and production equipment.
Ensuring that products adhere to quality standards.
Working according to deadlines for the delivery of products.
Serve as the main point of contact for external audits.
Provide regular updates to Senior Management on the performance of the Quality System.
Bonuses twice a year.
Work Experience And Education Required
4 years related experience or equivalent education/training required. 7 years preferred.
Experienced within Aerospace, Medical, Military manufacturing environments.
Understanding of Quality Management Systems requirements inclusive of ISO9001 and / or AS9100.