What are the responsibilities and job description for the Delivery Driver Manager - Crowley Energy position at Crowley Energy Main Street Fuel?
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Annual Salary Range: $62,000 - $90,000 depending on experience
Position Summary:
The Delivery Driver Manager reports to the General Manager and is responsible for hiring and overseeing delivery drivers and maintaining the delivery fleet to enhance customer satisfaction and loyalty. The primary goal of this position is to provide timely and efficient deliveries to customers in the local market. This position provides leadership in support of the Dead River Company Brand Promise, Customer Guarantees and Pledges, and Co-worker Guarantees and Pledges.
Essential Functions:
- Provides twenty-four-hour delivery service seven days a week by hiring and scheduling a productive workforce of regular, seasonal, and on-call drivers. In emergency situations, this position participates in making petroleum product deliveries.
- Sets the standard for all drivers in building customer relationships, supporting annual customer growth and retention goals, corporate image, safe work habits, and driving courtesy.
- Holds weekly driver huddles to communicate successes, metrics and delivery standards.
- Holds individual performance conversations with drivers each month.
- Regularly rides with drivers to review and observe established driving and delivery expectations and addresses observed deficiencies.
- Evaluates and discusses performance with employees utilizing the Performance Scorecard.
- Schedules repairs, maintenance, licensing, and inspections of delivery vehicles. 8. Maintains driver files and vehicle maintenance files according to federal and state regulations and company policy.
- Maintains communication with Delivery Center Manager and Routing Specialists. Provides trucks and drivers needed to meet customer demand based on weekly forecast.
- Participates in driver training and documents that all drivers have been trained in the safe handling and delivery of petroleum products.
- In markets where local bulk storage facilities exist, this position provides oversight to make certain facility is in compliance with state and federal regulations.
- Emphasizes safety by conducting safety meetings, investigating accidents, spills and injuries, and becoming familiar with all applicable federal and state laws and company safety policies.
Highly Competitive Compensation and Industry Leading Benefits - Paid weekly!
- Health Insurance – Premiums as low as $6.41 for full time employees!
- Dental insurance and Vision Insurance
- Company Provided Life insurance, Short-term and Long-Term disability
- 401(k) plan with company match
- Paid time off and paid holidays
- Tuition assistance for employees and scholarships available for employees’ children
- Discounts on our products and services
- Opportunities for growth throughout our footprint.
Other Tasks:
Performs other work-related duties as assigned.
Experience:
A minimum of 3 years management experience is necessary.
Other Attributes Required:
Strong communication and interpersonal skills
Assertiveness and leadership skills
Delegation and follow-up
Organizational skills
Education:
A high school diploma or equivalent is required.
Certification and Testing:
A Class B Commercial Driver's License with hazardous materials endorsement is preferred. The ability and interest in acquiring this licensing is required.
Contacts:
On a daily basis the Delivery Driver Manager is in contact with customers, drivers, and other office staff. This position works closely with the General Manager.
Decisions Made:
The Delivery Manager makes decisions regarding hiring, maintenance issues, and whether to make deliveries based on safety issues and weather concerns. Most other decisions are made in consultation with the General Manager.