Systems Analyst 3 – CAPPS Security & IAM | Austin, TX Remote | 10+ Years Texas Public Sector Experience

Overview

A Texas state government agency is seeking a Systems Analyst 3 to join its Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program comprises HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems. The selected candidate will provide highly advanced (senior-level) consultative services and technical assistance, serving as a subject matter expert in security, identity and access management (IAM), and segregation of duties (SoD) within a multi-tenant ERP environment. The candidate must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage.

Key Responsibilities

• Provide oversight of IAM workflows, including account lifecycle management, provisioning, de-provisioning, and access reviews for the Texas Digital Identity Services (TDIS) and ERP (CAPPS) security framework
• Manage and enforce role-based access control (RBAC) and least-privilege models within ERP and connected systems
• Design and maintain segregation-of-duties (SoD) rules; identify and remediate SoD conflicts across business processes
• Review and validate security roles, permission sets, and custom authorizations within CAPPS and all ancillary systems
• Monitor and analyze authentication, authorization, and privilege-escalation logs for suspicious behavior and coordinate findings with the Information Security Office
• Oversee secure integration of third-party applications via SAML, OAuth, OIDC, SCIM, and custom APIs
• Validate CAPPS application changes, customizations, and workflows for security and compliance impact
• Respond to and investigate identity-related security incidents, including account compromise, unauthorized access, and fraud indicators
• Serve as a subject matter expert and perform Delegated Administration Level 3 for the Texas Digital Identity Services (TDIS)
• Serve as the subject matter expert for PathLock products including User Access Review (UAR), Single Sign-On (SSO), Data Masking, and A360; implement, support, and maintain these products
• Ensure all digital products and content meet WCAG 2.1 accessibility standards
• Assist with annual IT control audits related to CAPPS Central applications
• Ensure contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards
• Perform technical reviews of contract templates, metadata structures, workflows, and automation rules
• Provide technical oversight and support related to SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review
• Maintain documentation related to architecture, configuration, integrations, and change management
• Support reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance
• Review and suggest approval for all assigned Technical Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS-related Technology plans
• Plan and coordinate various technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools, other software publisher upgrades)
• Participate as a security advisor during the procurement cycle for certain procurements for products or services associated with the CAPPS Program
• Create and manage a strategic roadmap by combining strong planning skills, technical insight, and effective cross-functional communication
• Prepare materials for and conduct executive-level presentations
• Perform technical project management activities in support of the CAPPS program
• Interpret contractual language and integrate it into daily workflows, while consistently holding vendors accountable to contractual requirements
• Gather business requirements for large projects

Required Qualifications

• 10 years of extensive Texas public sector experience, directly working for or supporting a Texas state government agency
• 10 years of extensive experience performing technical activities in support of application systems
• 10 years of extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross-functional communication
• 10 years of experience preparing materials for and conducting executive-level presentations
• 10 years of experience performing technical project management activities in support of a CAPPS program
• 10 years of experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
• 10 years of extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies
• 10 years of experience in IT security and control practices
• 10 years of technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher
• 10 years of experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances
• 8 years of experience with IT service desk functions, knowledge of ITIL framework methodologies and processes
• 5 years of experience serving in a security analyst role with responsibility overseeing a Managed Services provider
• 5 years of experience with user role segregation of duties (SoD) in multi-tenant software applications
• Experience in gathering business requirements for large projects
• Ability to work independently in a diverse team environment with on-site and remote team members
• Strong written, verbal, and interpersonal communication skills
• Knowledge of project management methodologies
• Knowledge of technical and functional attributes of Oracle PeopleSoft
• Problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary
• Experience with Agile and other SDLC methodologies
• Experience with ITIL methodologies
• Experience with or knowledge of information security frameworks (i.e., NIST)

Preferred Qualifications

• 10 years of experience with software and hardware management industry best practices
• 10 years of experience with legacy Statewide Financial Systems production support activities
• 10 years of experience developing technical specifications to support IT procurements

Work Location & Requirements

• Primary work location is remote (telework); remote working location must be within the continental United States at all times
• On an infrequent ad-hoc basis, may be required to be at the on-site location based on business need
• On a permanent basis, at the sole discretion and request of the agency, may be required to perform services at the on-site location
• Must pass a criminal background check as authorized by Texas law
• Must complete a minimum of ten (10) hours of professional training annually in a relevant area of expertise (on personal time, at own expense)
• May be required to work outside normal business hours on weekends, evenings, and holidays as requested
• All travel, per diem, parking, and/or living expenses are at the candidate's and/or vendor's expense